TQM Model of Elements-Deployment Table Developed from Quality ...

(a) Processes that benefit customers and business
(b) Involve majority of employees
(c) Generate products, services, and business results
(2) Organizationl Profile
(a) Roleof suppliers and partners
(3) Category 2 Strategic Plannig
(a) Process for sustaining changes
(4) Category 6 Process Management (Business)
(a) Two Items: Value Creation Processes and Support Processes
(b) Parallel Structure
(c) Think about Value Creation
(d) Processes Benefit from Tools for Improvement:
Lean, six sigma, and ISO 9000
(E) Process Management (Education and Health Care)
(1) Category 6 Process Management (Education and Health Care)
(a) Two items: Learning-Centered/Health Care Processes and Support Processes
(b) Parallel Structure
(c) Think about Student Success/Health Promotion and Support Care
(d) Accreditating Is Mandatory; Excellence is a Voluntary Journey
(F) All Criteria Item Updated
(1) All in Question Format
(2) Related Question Grouped to Guide Understanding
(3) Do Not Require Separate Responces
(G) Basic, Overall, and Multiple Requirements』
The above-mentioned revision were not adopt the concept of Diagnosis of Kresky but
the following respects were revised
(1) The “Factor Structure” is transferring from “Management Quality Improvement
Focus” till 2001 in Chapter 5 to “Management Quality Focus Enterprise
Citizenship” by referring Chapter 6. That is, Enterprise ethics (Ethics) that was
said to EQA and not being written in MBNQA clearly was clearly proposed and
not only having materialized but also the concept of Corporate Governance was
clarified. These adoptions were important revisions (change) that were important
as Corporate Social Responsibility: CSR, and range to Dignity of this law though
it is result of questionnaire of idealism.
(2) The Knowledge Management was adopted, Value Creation was emphasized, and
these were put in each item of the Process Management Category.
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