TQM Model of Elements-Deployment Table Developed from Quality ...

education outside the company, and various courses were used. And, In-house training
curriculums were designed by referring JUSE and JSA course and the course charge
lecturer of two above-mentioned groups (It was chiefly professor, assistant professor,
and lecturer in university, public research, or professional experts and top management
and staff of Deming Prize recipient enterprise about the success experience story) was
invited to an insufficient course with in-house lecturer.
Under Dr. Kaoru Ishikawa’s maxim " Total Quality Control begin from education
and end to education", only continual educations for many years were emphasized for
foundation of thick layer human resources development in every level of employees.
Employee
Parties
Table 2.11 Company-wide Educational System
Common Education Professinal Educations
Engineer Technician Engineer Technician
& Cleark & Cleark
Functional & Hierarchical training * QC education
･ Theme management training * Toyota Production System
(Director and general manager) * Standard work & improvement
･ General manager & SL training * Electronics education
,･Management lecture meeting * Each country word education
(Vice-chief class is indispensability)
The QC education & problem
solving education to all
members of new employee &
shop chief – foreman class
are executed.
･Education of New Employee
Domestic Foreign countries
Various education to shop 1. Various education of distributor
* Business manager staff *Sales charge and manager
* Mechanic education to service * Mechanic instructor education
reception desk 2. Employee of overseas production
* QC education etc factory etc.
Because every TQM promoting and implementing enterprise in Japan have
been following through same processes to learn by such baptized instructors in
house who were capable to teach in house education and training at QC Basic
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