TQM Model of Elements-Deployment Table Developed from Quality ...

Fuji Xerox had organized a Mid-term Policy Management Conference to
link in ‘Policy Management’ with person in charge of Southeast Asian
sales companies etc. Also, at time of Fuji Xerox Asia-Pacific Ltd.
establishment in 1991, the QC Circle Convention was organized for
participation of OPCOs representative (nine countries in total: South
Korea, Taiwan, Thailand, the Philippines, Indonesia, Australia, New
Zealand, Singapore, and Malaysian) from 1992 by once a year, as a
regional representative management company, and the victory circle was
recognized for being present at NWW (New Work Way) forum that Fuji
Xerox holds as local delegates (Nihon Keizai Shimbun [20]).
(E) Education and training
(1) Objectives of education and training
Every enterprise has their own policy and objectives for education and
training respectively as part of TQM promotion. Fig. 2.3 is a typical
example in Toyota Motor (The source: From the TOYOTA MOTOR
CORPORATION offer material).
Set
Education
Course
Master
Practice Improvement
and
Ability
Control
Business accomplishment
Fig. 2.3 Education Purpose of Toyota Motor Co. Ltd.
(2) Education by Hierarchy
Every enterprise emphasized the TQM education to members company. The
courses were covered from Top Management to foreman and group leader, and the
education of Top Management is especially focussed (Table 2.11) (Table 2.12) (The
source: From the TOYOTA MOTOR CORPORATION offer material) (Table 2.13) (Oura
[16]).
These education courses were divided into In-house and External education and
training program which external one relied on JUSE, JSA, Central Quality Control
Association (CQCA), and the Production Science Association (PSA), etc. sponsored an
37
Study
Self-multivationg Study
or Case Study
Presentation Meeting