TQM Model of Elements-Deployment Table Developed from Quality ...

700 points to “process” and 300points to “results”, although JQA is following MBNQA
concept. Deming Prize is not announced for weighting numbers, but judging from the
report of examiners summarization regarding number of secondary evaluation elements,
process oriented could be counted as 87% of process related and results ws 13% in 2001,
and process ws up to 100% in 2002. Based on this information, it is assumed that
Japanese two awards are still apreciating for “Process Focus Concept”.
4.3.3 Management on Awarding Operation
It is covered for operation management of MBNQA, JQA, and Deming Prize, but
EQA is not covered in detail by insufficient information.
(A) Malcolm Baldrige National Quality Award
(1) The president present the award to the recipients in the latter half of every year
and the commemorative conference be organized in the nest year. For instance, in
1998,the recipients conference was organized under “Quest for Excellence Ⅹ,
Conference” in fiscal year 1997 done on February 8-11, 1998, the presentation of
recipients is announced, the relational videotapes and the technical booklet etc. are
sold, and exchanging and communicating between felated enterprises, which is
similar to Deming Prize presentation meeting.
(2) The MBNQA is considered for next higher rankof challenging level, that the next
of State and Local Award.
(3) Handbook for Board Examiners (NIST [28]) is fully prepared for examiners..
The most important matter is established about following items.
(a) Code for Ethical Standards
(b) Disclosure of Conflict of Interest
(c) Reimbursement of Expenses
(4) The Board of Examiners is composed with Examiners 200-225 (325), those Senior
Examiners 50-70(60) and Judges 9(9) who are selected from the following field.
(Parentheses number was data in 1998)
(a) Industry and service organizations
(b) Education and health care organizations
(c) Professional and trade organizations
(d) Government agencies
(e) Other non-profit groups
(5) Cost: The calculation standard of the application qualification recognition cost, the
application expense, and cost related to the site visit examination are shown in
detail. (Table 4.4)
(6) The judge are recruited every year, and is selected by the ability, qualification,
performance, and commendation. The pamphlet “Seeking Examiners for 1998" and
"Seeking Applicants for the Board of Examiners" are issued, and the Clause of
“Becoming An Examiner (Selection)” in it are explained as follow.
115