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TQM Model of Elements-Deployment Table Developed from Quality ...

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Award was won at the international festival held in Birmingham, Alabama, USA in<br />

2001. There are the synergy teams made up <strong>of</strong> parent company and affiliate<br />

companies.<br />

(d) Westel Mobile Telecommunication Co.<br />

Founded fewer than 10 years ago, Westel Nobile Telecomunications Co. Ltd., the<br />

leading provider <strong>of</strong> 1700 people or more's Hungarian wireless communication service<br />

enterprise now. The use <strong>of</strong> the Malcolm Baldrige National <strong>Quality</strong> Award criteria began<br />

under the guidance <strong>of</strong> the United States’s consultant in 1994, and it became the<br />

Hungary’s first telecom provider to achieve ISO9001 certification in 1995. 25 managers<br />

participated in the EFQM self - assessment criteria in 1996, the improvement plan <strong>of</strong><br />

each division was made, and it executed it in the business scheme. It became the first<br />

Hungarian National <strong>Quality</strong> Award winning enterprise in the Hungary service sector <strong>of</strong><br />

the same year. This was followed by the European Marshall Award for business<br />

achievement in 1998 and the Hungarian Innovation Award in 1999. EQA Prize were<br />

won in 1999 and ISO14000 cetification came in 2001.<br />

(C) Consideration concerning influence <strong>of</strong> Europien <strong>Quality</strong> Award<br />

It is insufficient for investigation related with EQA discription influence into<br />

their social activity yet that hereby present some scratch surfaced observation.<br />

(1) The EQA foundation can be recognized as an effective scheme to rear <strong>of</strong> <strong>Quality</strong><br />

awareness fostering in European Continent and EC as intention EFQM creation<br />

objective and purpose.<br />

(2) Each countries invoved are proceeding on encouraging for quality-mind awareness<br />

bsed own coutry’s National <strong>Quality</strong> Award establishment, and further are<br />

recognized for heading to attain to level <strong>of</strong> EQA through structuring <strong>of</strong> social<br />

system with progressive and continual <strong>TQM</strong> implementing program.<br />

(3) Each recipients industries are trying to organize their own synergy team to share<br />

with the best practices within local area, or structured with parent company and<br />

affiliated companies as experienced in Japan industry as Group-wide <strong>Quality</strong><br />

Management).<br />

(4) FQM are supporting for not only cooperating with, but also to collaboreating to the<br />

above mentioned activities.<br />

3.5.3 Japan <strong>Quality</strong> Award (JQA)<br />

(A) Japan <strong>Quality</strong> Award recipients<br />

The Japan <strong>Quality</strong> Award recipients are 15 companies, consisted with 7 large<br />

enterprises, 3 Services setors companies, and 5 Small and medium-sized companies on<br />

2003 since 1996, which deail are stated in <strong>Table</strong> 3.5.<br />

88

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