TQM Model of Elements-Deployment Table Developed from Quality ...

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corporation model of industrial and acdemic sectors has been founded by the cooperation of the enterprise, people from academic background, and societies of the quality control field in such a direction, in 2001. The report was announced with great expectations in the restructuring activity of a Japanese management in March 2004. "The 21st century is Century of Quality" as described by Dr. J. M. Juran [15], and it is absolutely necessary to work on country-making as " Japan: Country founding on Quality", based on solid realization of "Japan: Country trusted and respected by the world " proposed by Mr. Shoichiro Toyoda, the eighth generation chairman, Japan Federation of Economic Organizations, as emphasized at the very beginning. 277
Reference 1. Masao Nemoto, Kozo Koura: Japanese Society for Quality Control, GLQM Case Study Committee Final Report, Chapter 5 "Quality Award in each country" pp.106-142 and appendix, April 1998 2. Paul D. Kresky: Baldrige + Prescription? An Added Advantage,The Eleventh International Conference of the Israel Society for Quality, Jerusalem, Proceedings, pp.578-580, November, 1996 3. Yoshikazu Tsuda: The “Reaison d' etre" of Quality Prize ― How Prize Jury Makes Defference from Self-Assessment, 40thEOQ Congress, Berlin, Germany Proceedidngs, Vol.1, pp.161-166, September, 1996 4. Gabor Andrea: " The Man Who Discovered Quality", p. 278; Random House Inc. 1994 5. Dr. Deming Library:"Deming Paper", U.S.A. Library of Congress 6. Ditto 7. Hitoshi Kume: Management by Quality, p.44, JUSE Publishers, April 1993 8. Dr. W. E. Deming: Elementary Principles of The Statistical Control of Quality, p.10, JUSE, June 1952 9. Kaoru Ishikawa, Translated by David J. Lu: What is Total Quality Control? The Japanese Way, pp. 112-113, Prentice-Hall, Inc., 1985 10. Katsuya Hosotani, Eiichi Irino: Various prizes and the features concerning management "Introduction, each prize of management, and the feature", Quality Control, Vol.45, No.10, pp.7-16, October 1994 11. Japan Productivity Center for Socio-Economic Development: "VI Proposal to business administrator and leader of various circles of Japan "Customer Focus System Management/ Dramatic Management Paradigm Revolution in United States” - Threat of Acceleration of Quality Journey, the 1997 Malcolm Baldrige National Quality Award Investigation Team Report, pp.16-18, May 1997 12. Avigdor Zonnenshain, Ph.D.: International Quality Chain, ASQC's 50th Annual Quality Congress, Proceedings pp.133-137, May 13-15, 1996 13. Terumasa Nakanishi: "Economy classroom: Learning to economic history, and Reproduction from advanced country type decline", Nihon Keizai Shimbun issue August 15 2003. 14. Morinobu Mikata: Impact of Malcolm Baldrige Award, p.74, Nikkan Kogyo Shimbun Co., August 1995 15. J.M. Juran: The Upcoming Century of Quality, Quality Progress,Vol.27, No.8, pp.29-37, August 1994 278
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TQM Model of Elements-Deployment Ta
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3.4 Foundation of Japan Quality Awa
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8.4.2 Fundamental Concept 227 8.4.3
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Figure 4.4 View Points of examinati
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Table 2.13 Education Courses of gro
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Table 8.5 Execution Rate of each Fu
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global competitiveness and manageme
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is called the Process Control Empha
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started in the same year in 1987 to
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Chapter 2 Deming Prize and its Infl
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overseas companies and except 15 JQ
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In 1960, manufacturing industries w
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Purpose of promotion 1 Managem ent
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method of promotion, and all compan
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A new product and new technological
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Table 2.5 Criteria for Tangible Eff
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Table 2.6 Intangible Effects of TQM
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It is actually feeling of all emplo
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In addition, there is an company gr
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Contributing to the quality improve
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Management Theory and the IE introd
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. 2.5.2 Social Influence of Groups-
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As shown in Table 2.9, Toyota Group
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Table 2.10 Main Quality Awards that
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education outside the company, and
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Table 2.13 Educational Course of gr
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(G) Company Evaluation System (1) Q
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③ Proceed to organize TQM promoti
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Grancing over such status report, w
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And, there is part delivery manufac
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planning stage, and be opened the d
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the Antitrust Law of the USA, but t
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These social systems were planned a
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concept dessemination and rearing Q
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Reference 1. Noriaki Kano and Kozo
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36. J.M. Juran: Up-coming century o
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and individual visited to JUSE from
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EQA propagated to all Europe and Af
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Middle East, and Asian countries. M
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management-led and customer-oriente
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September 15, 1988, and the quality
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Then, EU (European Union) and EFTA
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No. of Companies 120 100 80 60 40 2
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This observation was further mentin
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further than we could have done on
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for business result/performance eva
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(C) Social influence of Malcolm Bal
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Sum of Winners 70 60 50 40 30 20 10
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④ Create a succinct decription of
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Award was won at the international
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The social influence of JQA is summ
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the TQM activities is concentrated
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Reference 1. Noriaki, Kano and Kozo
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Chapter 4 Development of Comparison
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Award TQM Element Deployment Table
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(2) MBNQA is recognized their requi
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Table, 4.1 Emphasis point % compari
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method. This system are structured
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The EQA was further expanded the co
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(C) Objectives (1) Exept Deming Pri
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1 Leadership (120) Leader ship (10%
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Aim of TQM Framework of TQM (10) Co
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(b) Item for Human Resource related
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Table 4.4 Comparison of Expensecost
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(3) The assessment process is that
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Functional analysis of Deming Prize
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Step 2 to Step 3 Conversion of 4 th
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(Deming Prize Committee [7]), “Ma
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of MBNQA by Table 4.8 decrease elem
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Table 4.12 TQM Elements Deployment
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that this matrix is organized by 18
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Table 4.13 is named "TQM Elements D
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anking is done, rough of the featur
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There is neither "3 Customers and M
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Comparing the both, it is shown tha
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ut the coparison possibility can be
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5. EFQM: The EFQM Excellence Model
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Attached Table: TQM Quality Award E
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y mutual comparison of each Quality
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In the Principal Component Analysis
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correlation with element related to
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Quality Award, as shown in Fig. 5.1
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About the absolute value of Factor
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Fundamental Feature (Speciality) To
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the Basis of quality management is
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Table 5.5 Summary of Factor Structu
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Table 5.6 Common factor and Factor
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technology utilization, To develop
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Reference 1. Kozo Koura, Tadashi Yo
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1 Partner factor 6 Customer Market
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Criteria Element into each crossing
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Table 6.1 MBNQA Criteria Item Ttime
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It is summarized that the criteria
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Table 6.3 Contribution Ratio of Eig
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|Factor Loading| ≧ 0.4 or less: L
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esults |Factor Loading| ≧ 0.4 or
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(f) criteria in 2003 About the abso
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2001 (former) Table 6.4 Summary of
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2001 former), “Meassurement, anal
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Fiscal Year 1988 1989 1997 1999 200
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management" for the future and "Qua
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Table 7.1 Progress of Management an
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Cost-up. The Construction of Consti
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improving steadily by promoting dep
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It was decided to achieve the above
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TQM (illustration)" as a common sta
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Because TQM is company-wide activit
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information management (IT; informa
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Fig. 7.3 The Evolution of Strategic
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7.4 Management at which TQM aims Wh
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Management for Policy: Development
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When settling on by 2005 visions, A
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Chapter 8 Cross-Functional Manageme
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Cross-Functional Management being c
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The left side of Fig. 8.1 is Deming
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cross-functionaly with TQM by board
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For example, a Worjing Team of Qual
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Fig.8.5 (a) Highly Developed Organi
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Page 243 and 244: And, if it is company-wide problem,
Page 245 and 246: department become secretariat thoug
Page 247 and 248: (3) Do not think that Division Mana
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Page 251 and 252: After 1960's, most of the Deming Pr
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Page 255 and 256: Table 8.7 Problems before Introduct
Page 257 and 258: Table 8.9 Main Problem before Intro
Page 259 and 260: Table 8.10 Effects after Introducti
Page 261 and 262: (4) It becomes easy for the Bottom
Page 263 and 264: Reference 1. Kozo Koura: Developmen
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Page 267 and 268: Table 9.1 Summary of Comarison Anal
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Page 271 and 272: That is, ISO proposed the process f
Page 273 and 274: Table 9.2 Comparison of Leaderships
Page 275 and 276: of joint collaboration work beween
Page 277 and 278: It was President TQM Diagnosis in D
Page 279 and 280: classes are sent with at the top th
Page 281 and 282: His interest never waned. If the mo
Page 283 and 284: preparation processing in a new age
Page 285 and 286: William A. Golomski cooperated behi
Page 287: And, this relates to the civilizati
Page 291: for receiving the material offer fr
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