TQM Model of Elements-Deployment Table Developed from Quality ...

Chapter 7 Proposal for TQM Introduction, Promotion and Implementation
TQM introduction, promotion and implementation of in the enterprise have been
contributing for improvement of management quqlity level. This chapter will propose
for standardized TQM introduction, promotion and implementation processes based on
business management that are justifying with Quality Award 11 Structural Factors in
Chaper 5, based on studying for TQM deploying history in Japan, and TQM Activities
and developing status in AISIN Co. Group (Koura [1]).
The main scheme is to study and identify for corresponding factors with “Status of
improvement on management quality level by TQM introduction, promotion and
implementation”, and Award Criteria Elements specified in Quality Award (example:
Deming Prize), then to isolate their common processing factors that are structured by 11
factors.
7.1 Introduction and promotion of TQM in enterprise and development of TQM in Japan
The cooperation between Industry, Government, and Academy sectors has
proceeded in the challenging process of the Deming Prize recipient enterprise during
about 50 years after 1950 as described in Chapter 1, and, meanwhile, various kinds of
management techniques were developed. Fig. 7.1(upper Column) is shown its process.
When the footprint of the enterprise that is recognized by the Deming Prize and growed
up steadily after prize is traced back, "Process of introduction, promotion, development,
and advancement of TQM" like this figure (lower Colomn) is found some common
observation to the content of the how to advance never-ending continuous TQM acheme
program. Such an example of the enterprise is found in TQM promotion process of
AISIN Co., Ltd. in Table 7.1 and contribution to the quality improvement is found in
"2.4: Multi time recipient enterprise", in "2.5: Social influence process of the Deming
Prize”, and TQM promotion of a related enterprise by GWQM as “2.5.2: Social influence
of Group-wide Quality Management (GWQM)” in Chapter 2.
The following are observed based on investigation and research result (Koura [2], [3]).
(1) As for the TQM promotion, great advancement of management level is
recognized in advancing process from the Deming Prize to JQM.
(2) It gradually becomes an adaptation to environment and external focus and the
TQM promotion at the management strategy level is recognized though the
object of the improvement of compny constitution is an internal system
construction, and efficiency improvement in the first step of the TQM
promotion.
(3) It contributes to the Crisis-management being possible to correspond to an
unexpected situation promptly when the system of the TQM promotion has
established it.
(4) It is recognized that recent program are tending to adoptation of "Vision
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