TQM Model of Elements-Deployment Table Developed from Quality ...

2.1 Leadership is
demonstrated.
D.1.1 Leadership of top is
demonstrated.
E.1.1 Development of mission,
vision, and value of leadership and
role models of the corporate culture
are established.
J.1.1 Ssystem of demonstrating
leadership is established.
M.1.1 Leadership of
organization is established.
1 Management Total "Quality" shows
understanding and zeal.
1.1 The idea of Total "Quality" is understood.
1.2 D.1.1 Shows understands and zeal to
TQM
2 Leadership is established.
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2.2 The relationship to the
stake-holder is valued.
Social relationship is valued.
DT. 5 Social responsibility of
organization is accomplished.
M.1.2 Public responsibility and citizens
J.1.2 social responsibility and
enterprise ethics are
accomplished.
Costomer relationship is valued.
E.3.1 Relationship of customer, partner,
and social representative is valued.
Employee relationship is valued.
Business connection relationship is
valued.
Stockholder relationship is valued.
Note: M (MBNQA), E (EQA), J (JQA), D (Deming Prize), and the figure are TQM element No. of the
Criteria element. The TQM element is written in Post-it card, the group is enlarged further by grouping the
card which the meaning is near, and the label that represents the entire content is made.
Fig. 4.7 KJ Method Grouping of Second TQM Element Item of each Award (part)