TQM Model of Elements-Deployment Table Developed from Quality ...

After 1966, Dr. Juran for five years lectured on QC Circle, and was written
repeating the continent in all parts of the world repeatedly at each visit.
For instance, the keynote address concerning reliability that is the schedule is
suddenly discontinued and it is switched to the lecture on QC Circle in conferring on
EOQC: European Organization for Quality Control (now, EOQ: European Organization
for Quality) held in Stockholm, Sweden in June 1966. The special session was held by
the panelist of the late Prof. Kaoru Ishikawa, University of Tokyo, the late Mr.
Masumasa Imaizumi, Vice Chief of Engineering Department, Nippon Kokan Co., the
late Mr. Heizo Nambo, Chief of Central Committee of Quality Control, Nippon Kayaku
Co., and the Chief of the 3rd. Overseas QC Study Team, and Mr. Hiroomi Hayashida,
Manager of QA Department, Toyota Motor Co. and Vice chief of the 3r. Overseas QC
Study Team attended on that time and carried as the style of answer by Japan side form
question of floor side of about 80 persons of 30 countries by the chairperson of Dr. Juran.
(C) Participation method and QC Circle
Various participation methods of Zero Defects (ZD) movement (United States),
Scanlon plan (United States), Stakhanovism, Saratov method (Soviet Union), DORO:
Dobra Robota = good work (Poland), and the proposal system, etc. developed in 1960's.
The comparison between these activity and QC Circle becomes as Table 2.8, etc. (Koura
[8]).
Work is organized and has been executed by the Taylor principle in Europe and
America (especially, United States) at the time of beginning of 1960's. As for the Taylor,
there was a difference extremely between engineer at that time and worker's abilities,
educational extent of the worker was also low, and it reached the conclusion said that
even the foreman technical knowledge was insufficient to decide it concerning the
process and the work method. In Scientific Management Theory, it proposed the division
of labor theory, that is, "Separation between Plan and Work" and, "Engineer made the
Operation Standard, and the worker defended the Operation Standard". This method
improved the work efficiency, and was a method in which the mistake is few. However,
this caused "Sense of alienation", and it became a loss of "Worth (Joy) of Work" and
"Quality Conciousness" for worked in the Modern Industrialization Society. This came
in the place where today's Behavioral Scientist that started from "Human Relationship
Theory" discussed it. The concept of "The worker does the repetition work that the head
is not used as well as the machine" is basically the contradiction to the human nature
and the educational extent of worker improves, and the one by having become very
small "Difference between engineer and worker's knowledge and technological abilities"
that was Taylor's precondition.
Japan started in an age yet not established of the history of the Scientific
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