TQM Model of Elements-Deployment Table Developed from Quality ...

of joint collaboration work beween Industrial sector and Academic profession because it
was grass-roots democratic activity in Japan. Moreove, JQA influence to establish the
Management Quality Award in prefectures in Japan now.
(C) Evaluation Criteria
Deming Prize + JQM is not specified as direct expression though MBNQA is
stated forward aiming at "Customer satisfaction". However, there has been difference of
the point of a social appeal though Deming Prize + JQM doesn't apply essential
superiority or inferiority easily in the point that the TQM promotion aimed at
"Customer satisfaction" as shown in the above-mentioned.
Moreover, the MBNQA is lucid and comprehensible for applicant enterprises with
the distribution point 1000 points in seven criteria items of the emphasis item on the
management. That is, the point of "Where they stand and what to do, how much should
they do?" is easy to understand, and works easily on the applicant enterprise.
For the Deming Prize concern, the criterion (Fundamental matter, feature, and
role of topmanagment and its demonstrating) was shown as for the Guide Bbook of the
Deming Prize in 2002 and the evaluation method became clear, too. The Deming Prize
criterion is universally expressed and achieves the applicant enterprise to the level in
the technique or the management better than the execution level of previous recipient
enterprise about "Something New" the every fiscal year by "Activity with the feature".
There are effectiveness, consistency, thoroughness, and “Continuance” in the evaluation
axis to the evaluation matter and the enterprise is examined, and moreover, if there will
not be posture of continuously promoting TQM during the future, there is tacit consent
of not reaching the acceptable level, and JQM is required higher level of business
management than the Deming Prize. The feature of having stimulated the development
of the advanced management technique that it described later can have been done.
However, businesses people might not understand easily the framework of the
Deming Prize introduces by 4.3.2 (4) because it has not the frameworks that apply the
PDCA cycle of Input-Output-Feedback like other three awards. Then, the framework
(tentative plan) such as Fig. 9.2 was made.
(D) Management
Deming Prize + JQM has the methodology on the execution side, is diagnostic
and is management of offering the prescription, though the MBNQA is audits near field
management side, and stops the feed back on the prescription to the recipient
enterprise only to the area of strength and weakness (oppotunityes for improvement)
intentionally. Moreover, the MBNQA uses Self-Assessment together.
264