TQM Model of Elements-Deployment Table Developed from Quality ...

Step 1: To extract every Criteria Element of each award and bring it together in the
Deployment Table.
For instance, the Criteria item in MBNQA are structured by every seven categories
(item) in 1st level, which are included 2 or 5 items, 2nd levels are 19 items in total, and
subdivided into 3rd level by a, b, c-----and furtheron 4th level to (1), (2), (3)----.
For this analysis, these criteria elements expressed by sentence or clause are
disassembled by “One statement has one meaning” principle which is one of QFD method,
“Business Function Deployment”, as 1st, 2nd, 3rd--- as shown in Ttable 4.6. It would be
recognized as the 4th level of statement is composed of (Noum + verb) structure to explain
for their function. Under same token every criteria item are precisely analyzed by
extracting and deploying and finally summarized as shown Table 4.7. Its indication are
recognized some variation in deploying level and items number between Awards, which
are caused by descriptions of criteria in each Award.
Table 4.6 MBNQA Criteria Element Deployment Table (part)
1st 2nd 3rd 4th
1Leaders 1.1Leader 1.1.1 1.1.1.1 Values of organizations is focused.
hip ship of senior 1.1.1.2 Business Results of organizations is focused.
organizati managem 1.1.1.3 Value for stake-holders is created.
on ents' 1.1.1.4 Balance between indicators is focused.
leadership 1.1.1.5 Leaderships system is made.
indicators 1.1.1.6 Leadership indicator is settled on.
1.1.1.7 Leadership indicator is transmitted.
Table4.7 Number of Critera Elements extracted from each Award
Name 1 st 2 nd 3 rd 4 th 5th Remarks
MBNQA 7 19 29 494
EQA 9 32 180
JQA 8 20 65 142 706
Deming It is Prize a table, 4.6 17 each prize 31 or the extracted 56 numbers 126 of examination 407 elements. 6th 29(partially)
ISO 9001 5 23 81 264
Step 2: To further sort out TQM Element corresponding to third Criteria elements or
lower level by each Quality Award.
Next, TQM Element located at 3rd and 4th criteria elements are converted into the
TQM Element, that are counter part of Quality Award criteria elements (At this stage,
it is not structured as hierarchy form yet). And TQM Element Table is prepared
corresponding to Quality Award Criteria Element. In this case, it is to investigate for
any requirement for additional TQM Element insertion to conform with recent TQM
model view-points by Criteria Element referring to “Guidline of the Deming Prize”
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