TQM Model of Elements-Deployment Table Developed from Quality ...

EQA propagated
to all Europe
and Africa.
DP became the
motive to enact
MBNQA (1987).
MBNQA became the
model of establishment
JQA (1995).
Fig. 3.1 Propagation Route of Quality Award in the World
When being in 1990s, Japanese industry were suffering from structural recession
as shown Fig. 3.1, Japan Productivity Center for Socio-Economic Development has been
trying to inversely import MBNQA which have actively been recognized as one of prime
recovery elements among USA industry, and enacted the JQA modified the MBNQA to
in December, 1995 (which is shown by a black bold line). The big arrows in Figure 3.1
show the situation of the move and propagation, and some country were installed on
own originl Standard or a standard by which TQM was added to ISO9000, but most of
all are following through MBNQA and the EQA criteria that the both Award influence
are quite high.
Moreover, each state of USA are actively established for own State Award after
MBNQA concept, as in 59 State Quality Award (SQA) and Local Quality Award (LQA)
are enacted in 36 states, and 48 awards are based among those on the MBNQA criteria
(The source: From Quality Digest, February, 1997, No.50, and pp.22-23). Such situation
is described for "Quality Culture is forming within the country” (Godfrey [10]).
3.1.3 Type of Nationa Quality Awards in each Country
Quality awareness concept have been is spreading over all countries, and a lot of
countries have already been installed their own Quality Award in South America,
64
MBNQA
propagated to
north and soouth
America, and
Oceania.
MBNQA became
the Motive to
found the EFQM
(1988) and to
establish EQA
(1991).