TQM Model of Elements-Deployment Table Developed from Quality ...

Cross-Functional Management Committee is excuting chiefly company-wide policy,
coordination, and diagnosis.
Especially, the Cross-Functional Management Working Team is attached
importance recently, and its activity is expected a center role of the Cross-Functional
Management promotion. Because this solves a cross-functional specific problem in a
kind of a project team and QC Team, it is organized with manager and staff of a
related each division. It is called CFT (Cross-Functional Team) in general today.
8.3.5 Secretariats
The TQC promotion committee secretariat usually takes charge of the general
secretariat, and the superintendence division of the function (It is called the
cross-functional division) takes charge of the secretariat like accounting and financial
divisions correspond to secretary of cost and profit management.
In Toyota Motor, the entire secretariat is General Planning Office in Fig. 8.1, and Fig.
8. 2, and is taking charge of the most important business to which this office takes
charge of extraction of the problem function and establishment of new
cross-functional committee.
8.4 Implementation of Cross-Functional Management
The method of introduction and promotion of the Cross-Functional Management
are summaries of the point of the important concept and how to implement it according
to the investigation and research of a lot of enterprise cases such as Toyota Motor,
Komatsu, Toyota Auto Body Co., Ltd., Toyoda Corporation (Automatic Loom Works),
Ltd., JUKI, Kose, and Japan Steel Works.
8.4.1 Preconditions
As for the introduction of the Cross-Functional Management, it is better that
Division Management, Daily Management and Policy Management are introduced,
when it gets on the right track, and the coordinated problem between divisions of
organization and system stands out in relief. And, all member educations are
necessary from top management to managers and section chiefs in every department
over all companies.
8.4.2 Fundamental concept
Because the Cross-Functional Management is an activity built into vertical
management (Division Management) as holizontal management, it is activity that
recognizes the necessity and importance of cooperation between divisions to the
division organization members that is accustomed to vertical thinking. Then, the
following and basic concepts should agree in all companies.
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