TQM Model of Elements-Deployment Table Developed from Quality ...

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domestically-based companies' cavitation phenomenon, and achievement of V95 was rather hard to accomplish. Accordinly it was auto-industrial structure change was forcasted, and company-wide company constitution innovation activities “SCOP 21” was deployed under long-term view. “SCOPE 21” mean as follows, (1) Shape Up (To change a way of work). (2) COst Reduction (To change product) (3) Personal Evolution (To change person's conciousness and action). (4) 21 (21st century). These three activities achieved the result of ordinary profit 26% increase though sales turnover was a 5% decrease in balance sheet of 1994, and "Mad up the constitution that can improve the profitability even if sales decreases." The name of TQC was changed with TQM in June 1994. Then, the TQM promotion plan to achieve "Appearance of the management activities that aimed for creating of attractive enterprise" was planned and executed. Meanwhile, the AISIN group enterprise has advanced as follows:. 1994: Koritsu Industrial Co. Ltd. was recognized Deming Prize AISIN A･W Industrial Co. Ltd. was recognized Deming Prize NT Techno Co. Ltd.was recognized Deming Prize, AISIN Light Metals Co. Ltd. was recognized Japan Quality Medal Step 8: 1993-1995, Establishment of Global QM System The 21st century vision-making was started for aiming the direction of growth and development forward the future while business was sluggish of a long term, and this was brought together by the top down centering on president Mr. Shiro Toyoda who had assumed the position in June 1995 through the Directors Study Committee (Directors GD) of two times. Society in 21st Century will be faced with the maximum revolution period of the enterpise environment as follows, (1) Society that invents creative value (2) Society globally opened (3) Society that focus dweller (4) Society with more knowledge and information And AISIN Co., Ltd. is located "Global Enterprize that creates the Future". (a) Creation of new value (b) Steady growth in international cooperation and competition (c) Symbiosis with society and nature (d) Respect of individual creativity and spontaneity 197
It was decided to achieve the above 4 points. And, "CHARGE" was hung as energy and an action disciplines of one employee one to revolute the current state. The place in which it means it as follows, Creative : in creative Harmonious : in cooperative Active : in active Responsible : with responsible Global : in worldwide view. Energetic : with zeal and vitality And after 1994, the Deming Prize and the Japan Quality Medal recipient enterprise of AISIN groupthe were as follows, 1995: Toyo Precision Machine Co. Ltd. was recognized Deming Prize. 1996: AISIN Sinei Co., Ltd. was recognized Deming Prize. 1997: AISIN Machin Industry Co., Ltd. was recognized Deming Prize. 1998: AISIN A･W Precision Co., Ltd. was recognized Deming Prize. . Step 9: 1995-, Enterprise-creating toward future that is trusted and respected in world Japan New Paper, “Nikkei Indutrial News” issued on October 30, 2003, reported column “Special survey report on Major Executive Management, by mutual voting”; “by Respectful Enterprise” and “Respectful Executive Management” in first page. Under the “Enterprise” voting, Toyota Motor was voted as the first place in company devision. Moreover, Toyota Motor is enumerated as "Respectful Company" that the United States enterprise thinks by Mr. James MacNar, Chairman of board, and CEO, Minnesota Mining & Mfg. (3M) in USA. And it was evaluated as "Respectful company" and"Tough company", etc by the each top such as General Motor (GM), Ford Motor, Volkswagens (VW), BMWs, Porsche, and Renault also in "Hear it from top of Europe and America major car makers" of column of page 18 issues on October 31, 2003. Those contents were introduced in the first page on 7 series reports as "Toyota Way: Incomplete Revelations". In the article of the 1st. Mr. Cho, President of Toyota described, to aim at "Respectful Company" as for the global enterprise, and stated "Respect for All People (Existence respected from people and region in the world)" in the creed that carved for "Global Vision" (announcement in the spring of 2002) as an appearance from 2020 to 2030. And in the article of the 6th on November 11, it is reported "Strong unity between affiliated enterprises and Toyota Motor supported by the weight of the history would ot 198
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TQM Model of Elements-Deployment Ta
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3.4 Foundation of Japan Quality Awa
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8.4.2 Fundamental Concept 227 8.4.3
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Figure 4.4 View Points of examinati
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Table 2.13 Education Courses of gro
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Table 8.5 Execution Rate of each Fu
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global competitiveness and manageme
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is called the Process Control Empha
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started in the same year in 1987 to
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Chapter 2 Deming Prize and its Infl
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overseas companies and except 15 JQ
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In 1960, manufacturing industries w
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Purpose of promotion 1 Managem ent
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method of promotion, and all compan
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A new product and new technological
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Table 2.5 Criteria for Tangible Eff
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Table 2.6 Intangible Effects of TQM
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It is actually feeling of all emplo
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In addition, there is an company gr
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Contributing to the quality improve
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Management Theory and the IE introd
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. 2.5.2 Social Influence of Groups-
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As shown in Table 2.9, Toyota Group
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Table 2.10 Main Quality Awards that
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education outside the company, and
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Table 2.13 Educational Course of gr
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(G) Company Evaluation System (1) Q
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③ Proceed to organize TQM promoti
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Grancing over such status report, w
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And, there is part delivery manufac
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planning stage, and be opened the d
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the Antitrust Law of the USA, but t
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These social systems were planned a
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concept dessemination and rearing Q
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Reference 1. Noriaki Kano and Kozo
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36. J.M. Juran: Up-coming century o
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and individual visited to JUSE from
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EQA propagated to all Europe and Af
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Middle East, and Asian countries. M
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management-led and customer-oriente
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September 15, 1988, and the quality
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Then, EU (European Union) and EFTA
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No. of Companies 120 100 80 60 40 2
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This observation was further mentin
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further than we could have done on
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for business result/performance eva
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(C) Social influence of Malcolm Bal
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Sum of Winners 70 60 50 40 30 20 10
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④ Create a succinct decription of
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Award was won at the international
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The social influence of JQA is summ
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the TQM activities is concentrated
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Reference 1. Noriaki, Kano and Kozo
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Chapter 4 Development of Comparison
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Award TQM Element Deployment Table
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(2) MBNQA is recognized their requi
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Table, 4.1 Emphasis point % compari
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method. This system are structured
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The EQA was further expanded the co
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(C) Objectives (1) Exept Deming Pri
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1 Leadership (120) Leader ship (10%
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Aim of TQM Framework of TQM (10) Co
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(b) Item for Human Resource related
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Table 4.4 Comparison of Expensecost
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(3) The assessment process is that
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Functional analysis of Deming Prize
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Step 2 to Step 3 Conversion of 4 th
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(Deming Prize Committee [7]), “Ma
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of MBNQA by Table 4.8 decrease elem
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Table 4.12 TQM Elements Deployment
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that this matrix is organized by 18
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Table 4.13 is named "TQM Elements D
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anking is done, rough of the featur
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There is neither "3 Customers and M
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Comparing the both, it is shown tha
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ut the coparison possibility can be
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5. EFQM: The EFQM Excellence Model
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Attached Table: TQM Quality Award E
Page 157 and 158: y mutual comparison of each Quality
Page 159 and 160: In the Principal Component Analysis
Page 161 and 162: correlation with element related to
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Page 165 and 166: About the absolute value of Factor
Page 167 and 168: Fundamental Feature (Speciality) To
Page 169 and 170: the Basis of quality management is
Page 171 and 172: Table 5.5 Summary of Factor Structu
Page 173 and 174: Table 5.6 Common factor and Factor
Page 175 and 176: technology utilization, To develop
Page 177 and 178: Reference 1. Kozo Koura, Tadashi Yo
Page 179 and 180: 1 Partner factor 6 Customer Market
Page 181 and 182: Criteria Element into each crossing
Page 183 and 184: Table 6.1 MBNQA Criteria Item Ttime
Page 185 and 186: It is summarized that the criteria
Page 187 and 188: Table 6.3 Contribution Ratio of Eig
Page 189 and 190: |Factor Loading| ≧ 0.4 or less: L
Page 191 and 192: esults |Factor Loading| ≧ 0.4 or
Page 193 and 194: (f) criteria in 2003 About the abso
Page 195 and 196: 2001 (former) Table 6.4 Summary of
Page 197 and 198: 2001 former), “Meassurement, anal
Page 199 and 200: Fiscal Year 1988 1989 1997 1999 200
Page 201 and 202: management" for the future and "Qua
Page 203 and 204: Table 7.1 Progress of Management an
Page 205 and 206: Cost-up. The Construction of Consti
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Page 213 and 214: Because TQM is company-wide activit
Page 215 and 216: information management (IT; informa
Page 217 and 218: Fig. 7.3 The Evolution of Strategic
Page 219 and 220: 7.4 Management at which TQM aims Wh
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Page 223 and 224: When settling on by 2005 visions, A
Page 225 and 226: Chapter 8 Cross-Functional Manageme
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Page 229 and 230: The left side of Fig. 8.1 is Deming
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Page 233 and 234: For example, a Worjing Team of Qual
Page 235 and 236: Fig.8.5 (a) Highly Developed Organi
Page 237 and 238: 8.3.2 Role and Duty of Cross-Functi
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Page 245 and 246: department become secretariat thoug
Page 247 and 248: (3) Do not think that Division Mana
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Page 251 and 252: After 1960's, most of the Deming Pr
Page 253 and 254: Management (10.5) Auxiliary functio
Page 255 and 256: Table 8.7 Problems before Introduct
Page 257 and 258: Table 8.9 Main Problem before Intro
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Table 8.10 Effects after Introducti
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(4) It becomes easy for the Bottom
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Reference 1. Kozo Koura: Developmen
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September 1999 32. Michiteru Ono: J
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Table 9.1 Summary of Comarison Anal
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(a) Processes that benefit customer
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That is, ISO proposed the process f
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Table 9.2 Comparison of Leaderships
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of joint collaboration work beween
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It was President TQM Diagnosis in D
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classes are sent with at the top th
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His interest never waned. If the mo
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preparation processing in a new age
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William A. Golomski cooperated behi
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And, this relates to the civilizati
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Reference 1. Masao Nemoto, Kozo Kou
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for receiving the material offer fr
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