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TQM Model of Elements-Deployment Table Developed from Quality ...

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y mutual comparison <strong>of</strong> each <strong>Quality</strong> Award?<br />

The outline <strong>of</strong> the composition <strong>of</strong> the <strong>TQM</strong> <strong>Quality</strong> Award Element Comparison<br />

Matrix is described in Para. 5.2, and hereafter, the extraction <strong>of</strong> factor, the rotation <strong>of</strong><br />

the factor by the Principal Factor Analysis, and after it rotates is interpreted, the factor<br />

structure <strong>of</strong> MBNQA, EQA, JQA, Deming Prize, and ISO 9001 is shown in the figure<br />

based on it, and it explains in Para. 5.3. The study <strong>of</strong> the analysis results in Para. 5.4<br />

and the conclusion <strong>of</strong> the research are described in Para. 5.5.<br />

5.2. Struturing <strong>of</strong> <strong>TQM</strong> <strong>Quality</strong> Award Element Comparison Matrix<br />

<strong>TQM</strong> <strong>Quality</strong> Award Element Comparison Matrix Ttable (Fig. 4.13 and Fig. 4.14) that<br />

is made in Chaprter 4, <strong>TQM</strong> <strong>Elements</strong> <strong>Deployment</strong> <strong>Table</strong> that 180 items <strong>of</strong> their is<br />

deployed as “Case” is in vertical (line, table side <strong>of</strong> left)[, each <strong>TQM</strong> Elenent <strong>Table</strong> <strong>of</strong> the<br />

criteria <strong>of</strong> MBNQA, the EQA, the JQA, the Deming Prize and the ISO 9001 are in<br />

holizontal (row, table side on top) as “Variance”, the product <strong>of</strong> ” Relation degree” and<br />

“Distribution Evaluation Ppoint” in forth level items <strong>of</strong> each <strong>Quality</strong> Award <strong>TQM</strong><br />

Element <strong>Deployment</strong> <strong>Table</strong> such as “Relationship Index” is calculated, weighted, and<br />

the table <strong>of</strong> total 46 items <strong>of</strong> 7 iems (MBNQA), 9 items (EQA), 8 items (JQA), 17 items<br />

(Deming Prize), and 5 items (ISO 9001) by first level <strong>of</strong> major items <strong>of</strong> four <strong>Quality</strong><br />

Awards that is summurlized is shown in <strong>Table</strong> 5.1. Moreover, they are 17 items as a<br />

whole because the Criteria item divides into three <strong>of</strong> Foundation item, feature <strong>of</strong> <strong>TQM</strong><br />

item, and Topmanagement item about the Deming Prize.<br />

"<strong>TQM</strong> <strong>Quality</strong> Award Element Comparison Matrix" used as multivariate data is<br />

appended as Appendix E.<br />

5.3. Factor Extraction <strong>of</strong> in <strong>Quality</strong> Award and ISO 9001<br />

5.3.1 Extraction and Rotation <strong>of</strong> Factors by Principal Factor Analysises<br />

There was not a case that had to be excluded especially as specific didpersed value,<br />

and either it was tried to extract a common, potential factor by using Factor Analysis<br />

S<strong>of</strong>tware (JUSE/ Stat Works) though the data for the comparison prepared in the<br />

process explained by Para 5.2 was examined closely by basic statistic and the<br />

multivariate relation chart, etc. However, the rotation was done by the Normal<br />

Vari-max Method using the Principal Factor Analysis in this thesis. The Principal<br />

Factor Analysis used here does the Eigenvalue resolution by using the one that the<br />

corner element <strong>of</strong> the Correlation Coefficient Matrix between variables was replaced as<br />

departure matrix by the square <strong>of</strong> the Multiple Correlation Coefficient between all other<br />

variables <strong>of</strong> the corresponding variable and requests the factor. The factor at that time<br />

is called Principal Factor, and the situation <strong>of</strong> the Eigenvalue is seen, the number <strong>of</strong><br />

factors is decided, and it rotates. The situation <strong>of</strong> the Eigenvalue decreased gradually as<br />

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