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TQM Model of Elements-Deployment Table Developed from Quality ...

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ecipient in 1990).<br />

It is thought that "Goodness" for the above-mentioned Self-Assessment by<br />

independent esteem <strong>of</strong> the enterprise and the enterprise side <strong>of</strong> the award recipient is<br />

expressed in this. That is, it is revealed the both parties are insisting own dignity for<br />

own technology privilege protection and proprietary and at the same time afraid <strong>of</strong><br />

infringement. It is one <strong>of</strong> warning to the examiners that knowledge obtained during<br />

examination session would be wiped <strong>of</strong>f once getting out <strong>of</strong> the room, that the rule <strong>of</strong><br />

such knowledge examiners. Moreover, the point to specify the confidentiality <strong>of</strong><br />

information in MBNQA "Judge committee manual" is a good point.<br />

The maximum one <strong>of</strong> true value <strong>of</strong> the <strong>Quality</strong> Award is the growth <strong>of</strong> enterprise,<br />

and the contribution to customer and society by progresses and continuance <strong>of</strong> the <strong>TQM</strong><br />

promotion, implementation, improvement, and development <strong>of</strong> the recipient enterprise,<br />

after the quality award is received. The MBNQA is that the re-application after six<br />

years is possible, and the idea <strong>of</strong> JQM receiving application qualification generation <strong>of</strong><br />

five years after the Deming Prize is recieved also wishes it. It is no an easy task for the<br />

enterprise, and the adamant will and decision is necessary.<br />

In this respect Deming Prize, there is multi time recipient enterprise group named<br />

ten years - 20 years <strong>of</strong> the <strong>TQM</strong> promotion like as AISIN Co., Ltd. <strong>of</strong> recipient <strong>of</strong> the<br />

Deming Prize in 1972, the JQM in 1977, 1990, and AISIN AW Co., <strong>of</strong> recipient <strong>of</strong> the<br />

Deming Prize in 1977, JQM in 1982, 1991.<br />

As for MBNQA concerns same situation are observed, it is called “<strong>Quality</strong> Journey”<br />

or “Journey to Performance Excellence” (From the 10th Quest for Excellence conference<br />

session name in fiscal year 1997), and it is described as “The Baldrige National <strong>Quality</strong><br />

Program is an Education Program”. (Ditto, Education and Health Care Criteria Special<br />

Session Material). Moreover, Mr. Koiti Nishimura, president <strong>of</strong> Solectron Corporation,<br />

recipient <strong>of</strong> MBNQA in 1997 talked about the MBNQA twice recipient in 1997 and 1991<br />

as “To begin with, the purpose was not to have taken the award. It was an aim to receive<br />

the consulting by applying free <strong>of</strong> charge, and to find the point that had to be improved.<br />

It was confirmed to pseudoapply in-house meanwhile at intervals <strong>of</strong> two years, and to be<br />

improved though the re-application had been prohibited for five years when winning<br />

once.” (Nihon Keizai Shimbun, March 30 1998, ”World Interview”).<br />

In addition, the MBNQA adds one important topics between the order <strong>of</strong> seven<br />

criteria and divides into eight sessions at the Quest for Excellence Conference for three<br />

days, holds the recipient report session intensively, and after its presentation, has the<br />

question and answer session <strong>of</strong> each enterprise with the panel though both <strong>of</strong> Awards<br />

has both recipient enterprise report conference session <strong>from</strong> the point "Learn to the<br />

recipient enterprise". About 20 people or more (number <strong>of</strong> total) Division Directors<br />

267

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