TQM Model of Elements-Deployment Table Developed from Quality ...

The division principle of Fig. 8.1 and Fig.8.2
(1) General Planning as all company: General Planning, it is an important business
that takes up the Cross-Functional Management problem of all companies, and
propose the project and the installation of Cross-Functional Management
Committee in the Cross-Functioanal Management though it takes charge of the
long-term management planning and the investment, etc.
(2) The functions on Quality Assurance and Cost Management etc. for decision of goal
and responsibility to achieve as for all company.
(3) Line Functions from product planning and product design to sales.
(4) Stuff Functiion to service and support for the above by Human Resouces
Management and Administrative Management Function, etc.
And, holizontal management of (2) and (4) are organized for “Cross-Functional
Management” and vertical management of (3) is organized for “Division Management”.
8.3 Cross-Functional Management Organization
8.3.1 Cross-Functional Management Committee
At the time of implementing Cross-Functional Management as an enterprise, there is
an organization in one that the top management concretely shows. The
Cross-Functional Management sets up the committee with authorities of policy,
coordination, and diagnosis, etc. about the management critical item (Quality, Cost/
Profit, and Quantity/ Delivery Date, just abbreviate as Q, C, D). They are in general
organized as a lower organization of the TQC promotion committee to advance it by the
TQC promotion process. When classifying it according to the scale and the management
style of the enterprise, it is divided as follows,
(A) Simple organization: Small and medium-sized enterprise
(B) Ordinary organization
(C) Highly developed organization
The following illustrated organization chart was quoted from the Deming Prize
recipient report lecture summary of each company.
(A) Simple organization
It is a case which the Cross-Functional Management is managed by the TQM
promotion committee (Fig. 8.3).
Three departmental meetings (Quality Assurance, Cost Management, and Sales)
are had and have been managed by TQM Promotion Committee though Uchino
Construction Company is a companies of the capital about 150 million yen and about
150 employees. It is told that company with less than 10 directors is better to handle
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