TQM Model of Elements-Deployment Table Developed from Quality ...

a whole, and the Accumulation Contribution Rates up to the 11th were 0.681. The one
with a small contribution rate to the variable remained in 10, and there was a factor
with a difficult interpretation in 12 though the number with 7, 8, 9, 10, 11, and 12 are
variously examined as the number of factors.
Table 5.1 First Level TQM Conversion Element of Each Award Criteria Item
Quality Award
Criteria Item
MB 1 Leadership is established.
MB 2 Strategic plan is established.
Malcolm Baldrige MB 3 Market and customeris is focussed.
National Quality MB 4 Information is analyzed.
Award MB 5 Human resources is focussed.
NB 6 Process management is established.
MB 7 Business result is measured and evaluated.
EQ 1 Leadership is established.
EQ 2 Policy and strategy are established.
EQ 3 People management is established.
European Quality
EQ 4 Partnership and resource control are established.
Award
EQ 5 Process is established.
EQ 6 Customer Results are improved.
EQ 7 People Results are imploved.
EQ 8 Society Results are imploved.
EQ 9 Key Performance Results are improved.
JQ 1 Leadership and decision making are established.
JQ 2 Social responsibility in management is accomplished.
JQ 3 Customer and market are understanded and responced.
Japan Quality Award
JQ 4 Strategy is settled on and deployed.
JQ 5 Ability of individual and organization are improved.
JQ 6 Value creation process is established.
JQ 7 Information management is established.
JQ 8 Results of activities are declared.
DF 1 Management policy is established and deployed.
DF 2 Product development and business are reformed.
DF 3 Quality of product and business is controlled and improved.
Foundation
DF 4 Management system such as QDCSE is maintained.
DF 5 Information analysis and IT are used.
DF 6 Human Ability is developed.
DS 1 Feature of TQM is created.
DS 2 Vision, strategy, and leadership are demonstrated.
Deming
Feature DS 3 Customer value is created.
Pize
(Speciality) DS 4 Performance of organization is improved greatly.
DS 5 Management base of organization is established.
DS 6 Others.
DT 1 Understanding and zeal to TQM are shown.
DT 2 Top has leadership, vision, strategy, policy, and discernment to environmental change.
Topmanage
DT 3 Organization power (core technology, speed, energies) is maintained and strengthened.
ment
DT 4 Human resources is improved.
DT 5 Social responsibility of organization is accomplished.
ISO 1 Basis of quality management system is established.
ISO 2 Management responsibility is clarified.
ISO 9001 ISO 3 Resource management is established.
ISO 4 Product realization process is established.
ISO 5 Basis of measurement, analysis, and improvement is established.
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