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TQM Model of Elements-Deployment Table Developed from Quality ...

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Figure 4.4 View Points <strong>of</strong> examination in 2001 Deming Prize 112<br />

Figure 4.5 Distribution Point <strong>of</strong> Fundamental Item in 2002 Deming Prize 111<br />

Figure 4.6 Steps <strong>of</strong> Development <strong>of</strong> <strong>TQM</strong> <strong>Quality</strong> Award Element<br />

Comparison Matrix (synthesis) 122<br />

Figure 4.7 KJ method Grouping <strong>of</strong> second <strong>TQM</strong> Element Item <strong>of</strong> each Award 127<br />

Chapter 5<br />

Figure 5.1 Factor Structure <strong>of</strong> MBNQA 152<br />

Figure 5.2 Factor Structure <strong>of</strong> EQA 153<br />

Figure 5.3 Factor Structure <strong>of</strong> JQA 155<br />

Figure 5.4 Factor Structure <strong>of</strong> Deming Prize 156<br />

Figure 5.5 Factor Structure <strong>of</strong> ISO 9001 158<br />

Chapter 6<br />

Figure 6.1 Component Structure <strong>of</strong> MBNQA 1988 177<br />

Figure 6.2 Component Structure <strong>of</strong> MBNQA 1989 178<br />

Figure 6.3 Component Structure <strong>of</strong> MBNQA 1997 179<br />

Figure 6.4 Component Structure <strong>of</strong> MBNQA 1999 180<br />

Figure 6.5 Component Structure <strong>of</strong> MBNQA 2001 181<br />

Figure 6.6 Component Structure <strong>of</strong> MBNQA 2003 182<br />

Figure 6.7 Component Structure <strong>of</strong> MBNQA 2001(former) 183<br />

Chapter 7<br />

Figure 7.1 Development <strong>of</strong> <strong>TQM</strong> in Japan (upper row) and Introduction<br />

and Implementation <strong>of</strong> <strong>TQM</strong> in the enterprises (lower row) 191<br />

Figure 7.2 Process <strong>of</strong> Introduction, Promotion, Development,<br />

and Advancement <strong>of</strong> <strong>TQM</strong> (illustration) 201<br />

Figure 7.3 The Evolution <strong>of</strong> Strategic <strong>Quality</strong> Management 206<br />

Figure 7.4 Vision Management System 209<br />

Chapter 8<br />

Figure 8.1 Concept Chart <strong>of</strong> Function under Company-Wide <strong>Deployment</strong> 217<br />

Figure 8.2 Cross-Functional Management Organization <strong>of</strong> Toyota Motor 218<br />

Figure 8.3 Simple Organization 220<br />

Figure 8.4(a) Ordinary Organization 221<br />

Figure 8.4(b) Ordinary Organization 222<br />

vi

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