TQM Model of Elements-Deployment Table Developed from Quality ...

Because TQM is company-wide activities, the president's decision is finally and
absolutely necessary. The presentation of the other companies case that succeeds by
TQM which invite its top managements, the senior management forum for the quality
management or the quality forums which are presenting for the case-study of other
companies or quality management case study with success, and the quality
management seminar for directors and the quality management seminar for
department manager and section chief course in this is necessary to participate in. It is
important to be understood by a familiar director at first and to form a top consensus.
Advancing the improvement activities to get over this recession enters easily most
because the quality control is disseminated in most manufacturing companies by the
spread of ISO etc. in some shape. In order to concentrate the vector in company, it is also
good to introduce the Policy Management first of all. Or, first introducing the quality
control aiming at the acquisition of the ISO 9000/14000 attestation, and shifting to
TQM in addition are also effective. Because the service relation industries are advanced
in the USA, the research of its case might be also effective.
Step 1 Preparation of TQM Inroduction
(1) In-house consensus-creation
(2) Execution of president TQM examination
(3) The president's TQM introduction declaration
It is effective for these preparation activities to mark the bench by the Deming
Prize recipient enterprise visit, and to receive the advice of TQM experts and/or senior
professional poeple.
Step 2 Construction of TQM Promotion System
(1) Establishment of TQM promotion organization
The TQM promotion department and all companies TQM promotion committee
are often established as a promotion organization. The president usually assumes
the chairman position of TQM promotion committee. Because the TQM promotion
department general manager's choosing a suitable person controls the success or
failure afterwards, it is important. It is the essential factors of appropriate person
who has popularity and the site experience, has cooperation and politics in a good
meaning, judges by the fact and draw conclusion, and has not narrow-mindedness
but a constant effort type.
(2) Development and declaration of mid/long term TQM promotion plan
TQM Promotion Plan is prepared for mid/long term plan and annual plan by TQM
Promotion Committee and disseminated to each organization through TQM
Department and monthly schedule is prepared and excuted by excuting division.
(3) Education and dissemination of TQM
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