TQM Model of Elements-Deployment Table Developed from Quality ...

Motive of
the common recognition between the management people (This adjusts to the vision of
Mr. Ichiro Ishikawa who describes in the preceding chapter). It is thought that
"Management modernization and rationalization" was active major motives of the TQM
introduction at this age.
1 Crisis
Consciou
sness
Type
2 Quality
Consciou
sness
type
3 Vision
type
Remarks
Table 2.1 Motive of TQM introduction in Deming Prize recipient enterprise
Year
No. of
1950's 1960's 1970's 1980's 1990* Total
33 16 36 54 39 178
1 Frequent occurrence of
quality problems 6 2 11 23 18 60
2 Market competition
intensification and market
environmental change 9 4 9 20 19 96
3 Liberalization of trade 1 8 3 1 13
4 Oil crisis 15 26 1 42
5 Structual Conversion (Coal,
shipbuilding, textiles, information
service, and bubble) 3 2 10 3 18
6 Appreciation of the yen/trade
friction 8 10 18
7 Global competitiveness 2 2
8 Retirement and death of
founder 1 1 2
1 Insufficient recognition of
importance of TQM/scientific
management 27 11 10 17 21 83
2 Weak capability of new
product and new technological
development. 1 6 8 21 11 47
3 Weakness in cooperation
between divisions and
integrated management system . 9 5 17 22 53
4 Correspondence delay to
diversification and advancement
of market needs 8 30 18 56
5 Respect of humanity and
human resouces development 1 12 16 20 49
1 Achievement of new business,
overseas production, and global
quality 2 6 4 7 7 26
2 Priori preparation for market
and technological innovation 1 8 3 12
3 Achievement of long-term
plan and management vision 15 24 39
The table of Noriaki Kano and Kozo Koura(1991) "Development of Quality Control Seen through
Companies Awardwed the Deming Prize", Report of Statistical Application Research, Vol.37,
No.1-2,1990-1991, pp.79-109, JUSE be revised in 1995. * 1990 year is data
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