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Software Input/Output Guide X11 Administration ... - paulmick.com

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LD 11<br />

Page 146 of 1050 Alphabetical list of prompts<br />

Prompt Response Comment Pack/Rel<br />

xx AAK Automatic Answerback key<br />

AAA CLS and AAK key cannot be assigned to the same<br />

telephone. Only one type of Automatic Answerback is<br />

allowed. M2616 telephone must have CLS = HFA.<br />

553-3001-311 Standard 6.00 June 1999<br />

aab-1<br />

xx ACD yyyy (ccc or D) zzz bacd-1<br />

Automatic Call Distribution key<br />

Where:<br />

• xx = key number (must be key 0)<br />

• yyyy = ACD DN or Message Center DN<br />

• ccc = CLID entry of (0)-N, where N = the value<br />

entered at the SIZE prompt in LD 15 minus 1.<br />

• D = the character D may be entered to search a<br />

CLID entry from key 0 and up to find a DN key.<br />

The CLID associated with the found DN key will<br />

then be used.<br />

• zzzz = agent's position ID<br />

yyyy and zzzz can be up to 4 digits, up to 7 digits with<br />

Directory Number Expansion (DNXP) package 150.<br />

Only ACD DN for Option 11 model set.<br />

xx ACNT Activity Code entry key<br />

This key must have an associated lamp and applies to<br />

ACD-D and ACD-MAX only. ADS data block must be<br />

configured in LD 23. For Release 13 and later.<br />

acdd-13<br />

xx ADL yy z...z optf-1<br />

Autodial key<br />

Where:<br />

• xx = key number<br />

• yy = maximum length of the ADL DN. Prior to<br />

Release 22, valid entries are: 4, 8, 12, (16), 20,<br />

23. For Release 22, valid entries are: 4, 8, 12,<br />

(16), 20, 24, 28, 31. Note that other values are<br />

rounded up to the next valid number.<br />

• z...z = actual Autodial DN (this entry is optional)

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