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Software Input/Output Guide X11 Administration ... - paulmick.com

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LD 23<br />

Prompts and responses Page 627 of 1050<br />

- NDFL xxxx Not Ready Default code<br />

Must be equipped with ACD-D or NGCC package<br />

DAL (NO) YES Data Agent Log In with the MSB key allowed<br />

RPRT (YES) NO Management reporting and status display<br />

RAGT 2-(4)-30 Reserve Agent<br />

DURT 15-(30)-45 Duration Timer in minutes<br />

RSND (4)-16 Resend timer<br />

FCTH 10-(20)-100 Flow Control Threshold<br />

CRQS 0-(100)-255 Call Request Queue Size<br />

DNRT (NO) YES Delay Night RAN Treatment<br />

CCBA (NO) YES Allow Collect Call Blocking Answer signal to be sent<br />

IVR (NO) YES Interactive Voice Response queue<br />

- ALOG (NO) YES Provide Automatic Login for agents<br />

- TRDN xxxx Treatment DN for IVR queue<br />

CWNT l s c u Call Waiting Notification TN<br />

CWNC NO YES Call Waiting Notification TN control<br />

<strong>X11</strong> <strong>Administration</strong>

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