Software Input/Output Guide X11 Administration ... - paulmick.com

LD 23
Alphabetical list of prompts Page 649 of 1050
Prompt Response Comment Pack/Rel
RGAI (NO) YES Ring Again for Internal calls
When internal caller dials a queue with no available
agents, fast ringback is provided. If RGAI = YES, the
caller can activate Ring Again to be presented to the next
available agent.
Enter YES for Data Service Access Code. (DSAC). RGAI
must = YES for DSAC.
acda-8
ROPT Report Options acdc-2
1 Agent group
2 Queue
3 Trunk routes
4 Agent position
Precede with X to disable a report. More than one option
allowed. Any new entry replaces the old data.
RPRT (YES) Information about this ACD-DN (or CDN) will be included
in management reports and status displays
NO Information about this ACD-DN (or CDN) will be excluded
in management reports and status displays.
RPRT is prompted only if a SCB or an ADS block exists
for this customer.
RSND (4)-16 Message Resend timer (in seconds)
This is the length of time the Source node waits for a
response from the Target node after sending a Call
Request message.
When the Resend Timer expires, another message is
sent. If the second Call Request message expires
without a response, the Call Request is removed from
the network queue. The Resend Timer should be
changed only if the network uses multiple hops and ISL
with lower baud rates.
A single hop typically requires 100 ms of real time to set
up the call. When the Resend Timer is too large, the
control function of the timer to limit traffic to busy nodes is
lost. If the Resend Timer is too small, the access of calls
to nodes may be limited unnecessarily.
The Resend Timer must be defined for the Source node
and the Target nodes.
acdc-17
nacd-15
X11 Administration