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Software Input/Output Guide X11 Administration ... - paulmick.com

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LD 23<br />

Page 650 of 1050 Alphabetical list of prompts<br />

Prompt Response Comment Pack/Rel<br />

RTPC Real Time Processing supp-9<br />

(NO) The SAGP Load Management <strong>com</strong>mand does not take<br />

effect in real time.<br />

YES The SAGP Load Management <strong>com</strong>mand takes effect in<br />

real time.<br />

SDNB (NO) YES Secondary DN Blocking acdb-12<br />

Block calls to the Secondary DN while busy on ACD call.<br />

RTQO Return to Queue Option acd-23<br />

(NRD) Not Ready<br />

MSB Make Set Busy<br />

RTQT (0)-50 Return to Queue Timer after no answer in number of<br />

ringing cycles<br />

SFNB 1 2 ... Set Feature Notification Bitmap<br />

SFNB is used for messages such as: SFN (login), SFN<br />

(logout), ...<br />

This bitmap is downloaded by the application which is<br />

used to control the sending of SFN messages on behalf<br />

of the acquired TN. A numeric value is printed only if the<br />

corresponding message is enabled.<br />

SFNB is printed if AACR = YES.<br />

553-3001-311 Standard 6.00 June 1999<br />

acd-23<br />

nxcc-22<br />

SFRQ Frequency of Status Display updates acdc-2<br />

1 30 seconds<br />

2 60 seconds<br />

SHR Start Hour acdc-2<br />

0-23 Hour of day that data reporting starts<br />

SPCP (NO) YES Separate Post Call Processing (to enable separate<br />

DCP/PCP indication)<br />

When SPCP = YES, agents in Post Call Processing<br />

(PCP) are separated from agents in Direct Call<br />

Processing (DCP). Changing the SPCP option for an<br />

ACD DN changes all ACD DNs in the same customer<br />

group.<br />

acdb-1

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