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International Trade in Services.pdf - DSpace at Khazar University

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238 <strong>Intern<strong>at</strong>ional</strong> <strong>Trade</strong> <strong>in</strong> <strong>Services</strong><br />

Figure 7.3. Indian IT Workers <strong>in</strong> the United K<strong>in</strong>gdom<br />

25<br />

20<br />

workers, thousands<br />

15<br />

10<br />

5<br />

0<br />

2000 2001 2002 2003 2004 2005 2006 2007<br />

external transferee<br />

<strong>in</strong>tracompany transferee<br />

Source: U.K. Border Agency, cited <strong>in</strong> Engman (2009).<br />

collabor<strong>at</strong>e with colleagues <strong>at</strong> foreign client sites (onsite). The Indian professionals<br />

<strong>at</strong> the client site def<strong>in</strong>e project requirements, transfer knowledge and <strong>in</strong>form<strong>at</strong>ion,<br />

coord<strong>in</strong><strong>at</strong>e and monitor work, implement new software and solutions, tra<strong>in</strong> client<br />

staff, and provide rapid-reaction ma<strong>in</strong>tenance services. Their colleagues <strong>in</strong> India<br />

and elsewhere provide technical and d<strong>at</strong>abase design, software programm<strong>in</strong>g,<br />

test<strong>in</strong>g, document<strong>at</strong>ion, and long-term ma<strong>in</strong>tenance services. It is a complex<br />

process, and the level of sophistic<strong>at</strong>ion required to manage and execute these projects<br />

effectively has acted as an entry barrier to prospective competitors <strong>in</strong> many<br />

develop<strong>in</strong>g countries.<br />

The Indian IT service sector exports IT services worth several billion U.S. dollars<br />

and annually applies for many thousands of bus<strong>in</strong>ess visas and work permits<br />

<strong>in</strong> core client countries; for example, figure 7.3 illustr<strong>at</strong>es the grow<strong>in</strong>g stock of<br />

Indian IT workers based temporarily <strong>in</strong> the United K<strong>in</strong>gdom. Accord<strong>in</strong>g to the<br />

N<strong>at</strong>ional Associ<strong>at</strong>ion of Software and <strong>Services</strong> Companies, the United K<strong>in</strong>gdom<br />

imports around one-fifth of Indian IT services (Nasscom 2009).<br />

The process of apply<strong>in</strong>g for work permits <strong>in</strong> foreign markets is often a major<br />

impediment. At the heart of the problem is the fact th<strong>at</strong> Mode 4 trade is affected<br />

more by immigr<strong>at</strong>ion and labor market policies than by trade policy. And impediments<br />

to Mode 4 trade, by extension, reduce Mode 1 trade, given their complementary<br />

rel<strong>at</strong>ionship. The regul<strong>at</strong>ory restrictions and issues affect<strong>in</strong>g Mode 4<br />

trade <strong>in</strong> IT services can be divided <strong>in</strong>to three dist<strong>in</strong>ctive groups, as follows:<br />

• Quantit<strong>at</strong>ive restrictions and prohibitions <strong>in</strong>clude work permit quotas and economic<br />

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