354 Index Former Yugoslav Republic of Macedonia. See Macedonia Forrester Research, 79 France account<strong>in</strong>g services <strong>in</strong>, 269 bil<strong>at</strong>eral labor agreements, 58t, 59 construction services <strong>in</strong>, 185, 186f environmental services <strong>in</strong>, 327 IT services <strong>in</strong>, 220 remittances from, 36 franchis<strong>in</strong>g service suppliers, 142b, 147 free trade agreements (FTAs), 38. See also bil<strong>at</strong>eral trade agreements; multil<strong>at</strong>eral trade agreements; regional trade agreements (RTAs) front-office functions, 80 G Gambia, Internet connectivity <strong>in</strong>, 230 Gartner, Inc., 260n1 GATS. See General Agreement on <strong>Trade</strong> <strong>in</strong> <strong>Services</strong> GATT (General Agreement on Tariffs and <strong>Trade</strong>), 137, 167 Geloso Grosso, Massimo, 206, 326, 330, 332 gender equality, 145, 220 General Agreement on Tariffs and <strong>Trade</strong> (GATT), 137, 167 General Agreement on <strong>Trade</strong> <strong>in</strong> <strong>Services</strong> (GATS) on construction services trade, 181 on health services trade, 137 on labor mobility, 30 modes of supply def<strong>in</strong>ed <strong>in</strong>, 72b scope of, 7–8, 7t <strong>Services</strong> Sectoral Classific<strong>at</strong>ion List, 260n1 General Healthcare Group, 131b Germany bil<strong>at</strong>eral labor agreements, 58t, 59 construction services <strong>in</strong>, 185, 186f distribution services <strong>in</strong>, 143b eng<strong>in</strong>eer<strong>in</strong>g services <strong>in</strong>, 306 environmental services <strong>in</strong>, 327 health services trade agreements, 134 remittances from, 36 Ghana distribution services <strong>in</strong>, 146b health services labor from, 120 legal services <strong>in</strong>, 70b service exports, 10 Ghana Associ<strong>at</strong>ion of Software and IT <strong>Services</strong> Companies, 242 Global Forum on Migr<strong>at</strong>ion and Development (2007), 58 global services loc<strong>at</strong>ion <strong>in</strong>dex, 227–29, 228f, 229t Gonzales, Frédéric, 206 Gootiiz, B., 290n3 government procurement. See public procurement process gradu<strong>at</strong>e tra<strong>in</strong>ees, 45 Grant Thornton (account<strong>in</strong>g firm), 290n1 Greece, bil<strong>at</strong>eral labor agreements of, 60 Griffiths, C<strong>at</strong>her<strong>in</strong>e, 221 Groupe Suez (eng<strong>in</strong>eer<strong>in</strong>g firm), 300b Grupo Cubanacan, 132b Guevara, Ceani, 115, 116 Gu<strong>in</strong>ea construction services <strong>in</strong>, 186, 186f Internet connectivity <strong>in</strong>, 230 Gulf Cooper<strong>at</strong>ion Council, 15, 56, 308b Guyana distribution services <strong>in</strong>, 146b remittances to, 36 H Haiti construction services <strong>in</strong>, 192 environmental services <strong>in</strong>, 321 health and safety regul<strong>at</strong>ions, 161 health <strong>in</strong>surance portability, 113, 117, 134 Health Insurance Portability and Accountability Act of 1996 (U.S.), 115b health services, 2, 99–140 bil<strong>at</strong>eral agreements for, 134–35, 136t bus<strong>in</strong>ess str<strong>at</strong>egies for, 130–31, 131–32b domestic regul<strong>at</strong>ory framework for, 128–30, 129b exports of, 112–25, 114b, 114f, 115b, 116–17f, 119t, 121t, 122b, 124b imports of, 103–12, 104t, 105–6b, 108–9b <strong>in</strong>stitutional framework reforms, 131–33 multil<strong>at</strong>eral agreements for, 135–38 as public good, 22–23 recommend<strong>at</strong>ions for, 125–38 regional agreements for, 134–35 supply channels for, 100, 101t Herman, Lior, 113 high-technology parks, 21, 234–36 HLL Lifecare Limited, 107 Hochtief AG, 178b Honduras environmental services <strong>in</strong>, 328b remittances to, 36 horizontal <strong>in</strong>tegr<strong>at</strong>ion, 70, 133 hospitals, 108–9b HP, 241 Hufbauer, Gary, 29 Human Resources and Skills Development Canada, 59 Hungary account<strong>in</strong>g services <strong>in</strong>, 265 IT services <strong>in</strong>, 224b, 237 service exports, 10
Index 355 I IBM, 227b, 241 ICA Group (eng<strong>in</strong>eer<strong>in</strong>g firm), 298 ICTs. See <strong>in</strong>tracorpor<strong>at</strong>e transferees IFRSs. See <strong>in</strong>tern<strong>at</strong>ional f<strong>in</strong>ancial report<strong>in</strong>g standards Immigr<strong>at</strong>ion Act of 2002 (South Africa), 60 immigr<strong>at</strong>ion policies and labor migr<strong>at</strong>ion, 238 imports construction services, 182–85, 183t distribution services, 147–49, 148b eng<strong>in</strong>eer<strong>in</strong>g services, 296t health services, 103–12, 104t, 105–6b, 108–9b IT services, 223t <strong>in</strong>centive schemes <strong>in</strong> construction services, 205 <strong>in</strong> IT services, 235 <strong>in</strong> temporary labor migr<strong>at</strong>ion, 15 <strong>in</strong>dependent professionals (IPs), 37, 38, 44, 45 India account<strong>in</strong>g services <strong>in</strong>, 268, 268b bil<strong>at</strong>eral labor agreement with UK, 60 construction services <strong>in</strong>, 177, 178b, 182, 185, 186f, 192, 208b, 214 distribution services <strong>in</strong>, 145, 146b, 148b, 153, 165 eng<strong>in</strong>eer<strong>in</strong>g services <strong>in</strong>, 295, 296 health services <strong>in</strong>, 99, 102, 105–6b, 107, 108–9b, 119t, 120, 134 high-technology parks <strong>in</strong>, 21, 227, 234 Internet connectivity <strong>in</strong>, 232 IT services <strong>in</strong>, 14, 220, 222, 224b, 225, 228, 235–38, 248 legal services <strong>in</strong>, 70b, 79, 79f remittances to, 36 RTA negoti<strong>at</strong>ions, 56 service exports, 3, 9, 10 Indonesia construction services <strong>in</strong>, 177, 184 distribution services <strong>in</strong>, 145, 146b environmental services <strong>in</strong>, 334 health services <strong>in</strong>, 111 RTA with Japan, 48–49t, 50, 56 <strong>in</strong>dustrial eng<strong>in</strong>eer<strong>in</strong>g, 294. See also eng<strong>in</strong>eer<strong>in</strong>g services <strong>in</strong>formal sector <strong>in</strong> construction services, 179b <strong>in</strong>form<strong>at</strong>ion security, 244. See also d<strong>at</strong>a privacy protection <strong>in</strong>form<strong>at</strong>ion technology (IT) services, 2, 219–62 certific<strong>at</strong>ion and quality standards, 243–44 current environment for, 221–26, 221f, 250–51t d<strong>at</strong>a privacy protection, 241, 243–44 <strong>in</strong> distribution sector, 143, 145, 164 exports of, 223t, 224b high-technology parks for, 21, 227, 234–36 <strong>in</strong>frastructure limit<strong>at</strong>ions, 230–36, 231t, 233b, 245t, 252–59t <strong>in</strong>tellectual property rights, 243–44 labor circul<strong>at</strong>ion barriers, 237–41, 238f, 245–46t professional <strong>in</strong>dustry associ<strong>at</strong>ions for, 241–43 recommend<strong>at</strong>ions for, 226–44, 228f, 229t, 245–47t technical educ<strong>at</strong>ion curricula for, 236–37 Infosys, 241 InfraCo Project, 233b <strong>in</strong>frastructure construction services for, 178b, 179b, 184, 187, 198b distribution services needs for, 147, 152, 160, 171 eng<strong>in</strong>eer<strong>in</strong>g services for, 295, 303 environmental services needs for, 340–41, 346 IT services needs for, 21, 230–36, 231t, 233b, 234, 245t, 252–59t <strong>in</strong>nov<strong>at</strong>ion <strong>in</strong> health services, 130–31 <strong>in</strong> legal service bus<strong>in</strong>ess process, 78 <strong>in</strong>stallers, 54, 56 Institute of Chartered Accountants of Tunisia, 273 Institute of Hospital Quality Improvement and Accredit<strong>at</strong>ion, 118b <strong>in</strong>stitutional framework reforms, 131–33 Intel Corpor<strong>at</strong>ion, 227b <strong>in</strong>tellectual property rights, 19, 156, 164, 172, 243–44 <strong>Intern<strong>at</strong>ional</strong> Account<strong>in</strong>g Standards Board, 274b <strong>Intern<strong>at</strong>ional</strong> Audit<strong>in</strong>g and Assurance Standards Board, 274b <strong>Intern<strong>at</strong>ional</strong> Ethics Standards Board for Accountants, 279 <strong>Intern<strong>at</strong>ional</strong> Feder<strong>at</strong>ion of Accountants, 274b <strong>Intern<strong>at</strong>ional</strong> F<strong>in</strong>ance Corpor<strong>at</strong>ion, 233b <strong>in</strong>tern<strong>at</strong>ional f<strong>in</strong>ancial report<strong>in</strong>g standards (IFRSs), 274, 274b, 275t, 276 <strong>Intern<strong>at</strong>ional</strong> Labour Organiz<strong>at</strong>ion, 58, 65n8 <strong>in</strong>tern<strong>at</strong>ional law, 67 <strong>Intern<strong>at</strong>ional</strong> Lawyers Network, 77 <strong>Intern<strong>at</strong>ional</strong> Monetary Fund (IMF), 143b, 167, 182, 221, 277b <strong>Intern<strong>at</strong>ional</strong> Organiz<strong>at</strong>ion for Migr<strong>at</strong>ion, 58 <strong>Intern<strong>at</strong>ional</strong> Organiz<strong>at</strong>ion for Standardiz<strong>at</strong>ion account<strong>in</strong>g services certific<strong>at</strong>ion, 269 construction services standards, 209–10 distribution services standards, 161 eng<strong>in</strong>eer<strong>in</strong>g services certific<strong>at</strong>ion, 311–12 environmental services standards, 335 health services standards, 128, 137 IT services certific<strong>at</strong>ions, 241, 244 <strong>Intern<strong>at</strong>ional</strong> Organiz<strong>at</strong>ion of Supreme Audit Institutions, 274b
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Public Disclosure Authorized Public
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International Trade in Services New
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CONTENTS About the Editors and Cont
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Contents vii Boxes 2.1 Extent of Te
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Contents ix 1.4 Worker Remittances
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Contents xi 6.6 A Checklist of Ques
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xiv About the Editors and Contribut
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xvi Foreword Beyond describing the
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xviii Acknowledgments Finally, this
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1 Assessing the Potential of Servic
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Table 2.2. Quantitative Estimates o
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Worker categories covered Specifica
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Increasing Labor Mobility 45 The EU
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