department of athletics policies & procedures - UNC Wilmington ...

Ability to communicate both verbal and written (including electronically) in a
language understandable to student-athletes, coaches, and co-workers
Job Description – Administrative Assistant/Insurance Coordinator
Minimal Qualifications:
Possess a high school diploma
Possess experience with health care insurance billing and filing of claims
Posses experience with computer software programs
Exhibit excellent interpersonal skills
Preferred Qualifications:
Possess a high diploma and a degree and/or certification in an area related to
health insurance claims, filing, or coordination
Possess two years of experience working with health insurance directly in a
medical office, insurance company, or similar facility
Possess experience working with electronic medical insurance billing, MS Word,
Excel, and other software based programs
Exhibit excellent interpersonal skills, including the ability to interact with a sports
medicine staff, student athletes, parents, medical providers, and insurance officers
Maintain flexible hours as determined by needs of the department
Be able to work in a highly confidential and sensitive area
Responsibilities:
Report to the Director of Athletic Training
Organize and maintain both health & insurance records of all student athletes
Create athletic insurance educational information for student athletes, parents,
coaches and administrators
Establish contacts with, and meet insurance procurers within the UNCW
Sports Medicine provider network. Present insurance procurers with all
student athlete insurance information
Assist with coordination of student athlete medical referrals
Obtain pre-authorizations for medical referrals of athletic related injuries
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