department of athletics policies & procedures - UNC Wilmington ...

Seahawk Sports Marketing to maximize revenue opportunities for UNCW Athletics through
ticket sales, fundraising, and sponsorship while increasing attendance at events and national
recognition. Internally, the ATO follows financial procedures in accordance with State and
University policy to deposit and reconcile ticket revenues and provide an accurate and
reliable audit trail. All ticket procedures and processes will be in accordance with NCAA,
CAA and institutional guidelines.
SEASON TICKETS
The ATO sells season tickets for all revenue producing sports. For more information on
prices and purchasing Season Tickets, visit the UNCW Athletics website at
www.uncwsports.com.
SINGLE GAME TICKETS
For all revenue producing sports, the ticket office will facilitate day of game ticket sales prior
to the event and at the event venue. Unless the event has sold out prior to the game, the
ticket office will sell tickets for targeted seating areas as determined by the athletics
administration. Game day sales are to be performed in a structured, routine method
providing consistency and reliability, in order to provide a high level of customer service and
maintain auditable records. Game day selling procedures regarding selling times and
durations as well as ticket prices are determined seasonally by athletic administration. These
season specific policies will be issued to the ATO Manager and student workers prior to each
season and are on record in the ticket office. For more information on prices and purchasing
single game tickets, visit the UNCW Athletics website at www.uncwsports.com.
WILL CALL TICKETS
All tickets placed in the will call window will be prepaid. Payment is final whether tickets
are used or not.
UNCW STUDENT TICKETS
All UNCW students are entitled to one (1) complimentary ticket to all sporting events that
charge admission (while tickets are available). Student must have a valid, active UNCW
student ID card to receive tickets and/or admission to athletic events.
Men’s Basketball – The student gate is located at the northeast entrance of Trask
Coliseum. Tickets will be available at the Fisher Student Center information desk 10
days prior to each game until the day of the game. Any tickets that are left will be
available at the student gate.
Men’s and Women’s Soccer, Women’s Basketball and Baseball – Students will show
student ID to receive their ticket.
Only those students who have paid an athletic fee (students registered for 6 hours or more
or any other students who have paid an athletic fee) will be admitted on current UNCW
ID.
Student gate opens one hour prior to events.
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