department of athletics policies & procedures - UNC Wilmington ...

1. When a member of the Athletic Training Staff needs to set up an appointment for
an athlete to see one of the providers at Wilmington Orthopedic Group, the staff
member will first page the triage nurse (341-5312). If the staff member has not
received a call back within 15 minutes the staff member will then call Sharon
Guthrie (332-0497).
2. The appointment will then be made with the first available provider. The athlete
will be given an appointment within 24 hours of the initial call to Wilmington
Orthopedic Group. If the staff member is requesting a specific provider, then the
appointment may not be within 24 hours of the initial call to the office. However,
the appointment will be made with the specific provider at the earliest
appointment available.
3. All athletes being seen at Wilmington Orthopedic Group by the physician or
physician’s assistant for the first time will be given by the Athletic Training Staff
a written referral form from the Athletic Trainer to the provider, a copy of the
Athletic Department secondary insurance letter and the front desk paperwork for
the Wilmington Orthopedic Group office.
4. For all follow-up visits taking place in the office of Wilmington Orthopedic
Group, the athlete will be given a written referral from the Athletic Trainer and a
copy of the secondary insurance letter.
STEPS FOR SENDING ATHLETE’S FOR MRI REFERRAL
If an MRI or other imaging studies are required after a student-athlete is seen by a
medical provider, the physician’s office will work with the insurance company to obtain
authorization for the procedure.
1. The student-athlete will return to the Athletic Training Room. Once the
authorization is obtained, the orders for the MRI will be faxed to the
Certified/Licensed Athletic Trainer and he/she will make the appointment for the
MRI by calling Tracy Shumate with Delaney Radiology (341-1827).
2. Once the appointment has been made, the Certified/Licensed Athletic Trainer will
fax the physicians order from the referring physician and the referral form for
Delaney Radiology (762-6739).
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