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Black Belt Web Marketing.pdf - Costa del Sol

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Formatting: Test to see that your e-mail is formatted properly (see below). Send it to a friend or<br />

another email box. Have it reviewed for properly formatting, appearance.<br />

Avoiding Formatting Snafus<br />

The effectiveness of your message to members of your list is reduced if your e-mail isn’t<br />

formatted properly. You don’t want it to be immediately disposed of because it "didn’t look<br />

right." These are most commons forms of formatting snafus:<br />

No line wrapping: If you type an e-mail without using hard carriage returns at the end of a line, it<br />

may not look right if the recipient’s e-mail program doesn’t automatically line wrap.<br />

Paragraph appear as one long line. The recipient is forced to either insert hard carriage<br />

returns where line breaks should be or keep scrolling to the right to read your message.<br />

Chances are pretty good that the <strong>del</strong>ete key will be used before the recipient does either of<br />

these two steps. To avoid this, insert a hard return at the end of each line, after say 65<br />

characters.<br />

Non-Standard Characters: The other major problem is the use of non-standard characters,<br />

especially curly quotations, apostrophes, and dashes. ASCII equivalents are nonsensical.<br />

Your e-mail loses goodwill in translation.<br />

Formatting Techniques: Some of the formatting you might use for paper communications<br />

disappear when sent as an ASCII-text email. Tabs, italics, bold, difference in point sizes,<br />

unusual characters (e.g., dingbats), etc. vanish when e-mailed. Your e-mail is left without<br />

any of the emphasis, aesthetics, or attention getters you had hoped for.<br />

Non-Proportional Fonts: Fonts used by different e-mail programs vary. Some use fixed pitch fonts<br />

(e.g., Courier). Some use proportional spaced fonts (e.g., AOL). Characters in a fixed<br />

pitch font line up directly above each other. Not so with proportional spaced fonts. Some<br />

letters, CAPS, spaces, and other characters are wider, so each line length is different. If<br />

you create an e-mail in one type of font and the recipient’s e-mail program uses another<br />

type, your e-mail will look different – maybe not so hot. One solution is to insert hard<br />

carriage returns at the end of each line. Varying lines lengths are no longer a problem.<br />

Checklist for Exercise 8-4<br />

Checklist Prior to E-mailing List<br />

1.Right Message for the Right List: Verify that the message is customized and the correct list is<br />

being used.<br />

2.Valuable Content: Is the content-to-promotion ratio high? Will your recipients be glad they<br />

Lesson 8 Pg. 14

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