Capital Investment Plan 2009 - Heathrow Airport

5.7 Change Control
A new client change control process has been introduced for Q5, which supports the
consultation requirements of Annex G.
Under the process airlines are invited to raise requests for changes via Issue Request
Forms (IRF’s) available from BAA project teams. Consultation on proposed and
confirmed changes takes place at Stakeholder Programme Boards where records of
airlines’ agreement / disagreement with change proposals are entered on the formal
change records - Change Control Record Sheet (CCRS).
Details of all changes (IRF’s and CCRS’s) are summarised in a Client Change Register and
shared with airlines each month via Stakeholder Programme Boards and the CIP
Working Group.
The high level process map is provided below in figure 6.
As a result of the change process Appendix P: Tracker CIP 2008 to CIP 2009 does not
included financial information shifts. The detail of all budget and scope changes being
contained within the CCRS’s raised and consulted upon. High level cost shift
information due to inflation is detailed in section 5.4.
A dashboard of CCRS closedown performance has been developed by HAL to enable
the SPB’s and CIP Working Group to monitor the efficiency of the process by
programme. A proposed dashboard has been presented to the CIP Working Group 33
and format agreed for implementation.
The data in Figure 6 shows that, as at January 2009 month end, of the 335 CCRS’s
raised;
• 96 were pending,
• 102 were approved,
• 137 were complete (airline community in agreement with change), and
• 0 were complete (airline community in disagreement with change).
33
CIP Working Group Meeting held 19 th February 2009.
Internal File Name: 0903XX-CIP 2009 Main Document-V71-IG 43