iPECS SBG-1000 User Manual

iPECS SBG-1000 User Manual (IP-PBX Features)
2.30.2 SMDR Call Records
Description
SMDR (Station Message Detail Recording) provides detailed information on incoming and
outgoing calls. Assignable options in the system database permit recording of all calls, all outgoing
calls or toll calls and calls that exceed a fixed duration. Call records are output either upon
completion of the call (real-time) or in response to a request from the Attendant.
The SMDR record output is as shown in the figure below. There are two flexible fields, Field I and
Field II. Each Field is defined to show Ring duration, CLI (Caller Id) or CPN (Called Party Number).
STA CO TIME START DIAL/CLI/CPN NUM-1 COST ACCOUNT CODE DIAL/CLI/CPN NUM II
SSSS BBB DD:DD:DD EE:EE FF/FF/FF HCCCCCCCCCCCCCCCCCCCC ssssssssss aaaaaaaaaaaa hcccccccccccccccccccc
The various fields or items for a Call Record are:
• STA: 2~4 digit station number.
• CO: 3 digit CO Line number
• Time: Call duration in hours, minutes and seconds
• Start: Date and time call was placed/received
• NUM I: Flex Field I outgoing call dialed number & incoming call Ring duration, CLI
or CPN
• Cost: Cost of Call
• Account Code:Account code entered for call (Not used in iPECS SBG-1000), MSN
CLI
• NUM II: Flex Field II incoming call Ring duration, CLI or CPN
Operation
System
For real-time SMDR, records are output after completion of the call as shown in the figure above:
Attendant
To print SMDR records:
1. Press the [PGM] button.
2. Dial 0111 (SMDR print code).
3. Enter the desired station range.
4. Press the [SAVE] button.
To delete stored records:
1. Press the [PGM] button.
2. Dial 0112 (SMDR delete code).
3. Enter the desired station range.
4. Press the [SAVE] button.
To abort SMDR printing:
1. Press the [PGM] button.
2. Dial 0114 (SMDR abort code).
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