iPECS SBG-1000 User Manual

iPECS SBG-1000 User Manual (IP-PBX Features)
5. The external caller may dial at any time during an Auto Attendant announcement and must
dial prior to the expiration of the CCR Analysis timer.
6. If the external caller dials an invalid selection or station, the system will play the ‘Invalid Entry’
prompt and allow re-entry using the DISA Retry Counter.
7. If the external caller dials more than a single digit, the call is routed based on the System
Numbering Plan.
8. Calls routing by an Auto Attendant (CCR) Announcement are interactive DISA calls and are
subject to conditions of a DISA call.
9. The ‘*’ digit is reserved in the CCR Tables to repeat the current or previous Auto Attd
announcement.
10. The ‘#’ digit is reserved for callers to access their Voice Mail-box remotely.
11. A CCR Announcement may be programmed to disconnect after playing.
12. The Auto Attd Announcement feature is supported for DISA and DID calls.
13. System announce number 71 is for the MOH.
Programming
VOICE CONFIG
Station Group Data
CO Line Data – Call Routing by Line
CO Line Data – Ring Assignment Table
CO Line Data – Call Routing by Auto Attendant
System Data – Call Feature Timer – VSF User Maximum Record Timer
System Data – Call Feature Timer – VSF Valid User Message Timer
Related Features
Hardware
Station Groups
Remote Message Retrieval
VSF
2.33.3 VSF Voice Mail
2.33.3.1 Message Storage
Description
When a station activates Call Forward to the VSF Group, a call is transferred to a VSF mail box or
a transferred call recalls to the VSF, the call is handled by the iPECS SBG-1000 Mail application.
The caller connects to the called station’s User Greeting followed by a beep tone.
The remote caller can record a message and hang-up or dial ‘*’ for further options. When
disconnect occurs, the VM application stores the message in the called user’s voice mail-box and
activates the Message Waiting indication at the user’s station.
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