iPECS SBG-1000 User Manual

iPECS SBG-1000 User Manual (IP-PBX Features)
To respond to a Call back recall, received when the busy station becomes available:
1. Lift the handset.
2. Previously busy station is called.
Conditions
1. A Message Wait/Call Back return call will always ring at the receiving station overriding the
Intercom signaling mode selected.
2. A station can leave only one callback request at a time.
3. If a station is attempting to leave a message and the system Message Wait queue is full, the
station will receive ICM busy tone.
4. A Message Wait reminder tone can be enabled to remind the user of messages waiting.
5. A station in Call Forward can leave a message wait.
6. A Message Wait indication is left at the originally-called station even if the call is forwarded.
7. An LIP Phone with LCD may call back to the station(s) that left messages in any desired
order, or the normal (“oldest first”) order.
8. Placing an Intercom call to a station will cancel any existing Message Wait from that station.
Programming
VOICE CONFIG
System Data – Call Feature Timer – MSG Wait Reminder Tone Timer
Related Features
Hardware
Message Wait Reminder Tone
2.41.2 Message Wait Reminder Tone
Description
LIP Phones can be sent a tone as a periodic reminder to the user of message waits in queue. This
tone is sent to the station only while idle and is heard over the speaker.
Operation
System
Reminder tone is sent to stations automatically when assigned.
Conditions
1. Interval set between tones can be 00 to 60 minutes; the 00 setting disables the reminder tone.
2. The reminder tone will continue until all messages have been retrieved.
3. A station that is busy or in DND will not receive the Message Wait Reminder tone until it
returns to idle.
2-73