iPECS SBG-1000 User Manual

iPECS SBG-1000 User Manual (IP-PBX Features)
2.33.3.3 Remote Message Retrieval
Description
The system permits remote users access to their mailbox. After accessing the VSF Voice Mail,
operation follows the local procedures.
Operation
Remote Caller
To access Voice Mailbox from a remote location
1. Lift the handset.
2. Dial the telephone number of a DISA assigned CO line assigned for answer by a VSF Auto
Attd.
3. Upon answer, dial ‘#’ to receive the “Request for Mail Box number” prompt.
4. Follow local access procedures.
Conditions
1. The conditions associated with Message Retrieval and Message Retrieval Options apply.
2. The conditions associated with DISA apply.
Programming
Related Features
Hardware
Message Retrieval Options
VSF-Auto Attendant
Message Retrieval
VSF
2.33.3.4 Message Retrieval Options
Description
The user may dial the digit 9 to receive the “VM Long Options” prompt while in the Voice Mail Box,
including during or after a voice message or system prompt, except when an option has been
selected that requires user dialing. Some options involving user dialing include the Message
Retrieval Option 1/2 (Play New/Saved Message), 7 (Cancel or Forward message, Remote Access
Only) or 8 (Mail Box settings), refer to Table. The “VM long Options” prompt is:
"To play new messages, press one, to play saved messages, press two, to set station forwarding,
press seven (This option is available only for remote access), to set greeting or password, press
eight, to disconnect, press pound, Press 0 for the operator, Press nine to hear this message
again."
The VSF Voice Mail will respond to incoming digits as shown in the following table.
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