Comportamiento-Organizacional-Idalberto-Chiavenato-McGrawhill-2da-Edicion

CAPÍTULO 14 • Cambio y desarrollo organizacional 451
14. Ron Ashkenas, Dave Ulrich, Todd Jick y Steve Kerr, The
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Structure, Jossey-Bass, San Francisco, Cal., 2002, pp.
xviii-xix.
15. John A. Byrne, Jack: O Definitivo, Elsevier/Campus, Río de
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16. Edgar Schein, “On Dialogue, Culture, and Organizational
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Mentoring, op. cit., p. 10.
18. Idalberto Chiavenato, Construção de Talentos: Coaching e
Mentoring, op. cit., p. 29.
19. Stephen P. Robbins, Comportamento Organizacional, op. cit.,
p. 529.
20. John P. Kotter, Leading Change, Harvard Business School
Press, Boston, Mass., 1996.
21. Idalberto Chiavenato, Os Novos Paradigmas: Como as Modançcas
Estão Mexendo como as Empresas, Atlas, São Paulo,
1998, p. 249.
22. Keith Davis, Human Behavior at Work: Organizational Behavior,
McGraw-Hill, Nueva York, 1981, p. 207.
23. Keith Davis, Human Behavior at Work: Organizational Behavior,
op. cit., p. 207.
24. John P. Kotter y Leonard A. Schlesinger, “Choosing Strategies
for Change”, Harvard Business Review, marzo-abril
de 1979, pp. 106-114.
25. Tomado de Charles Fischman, “Mudança” en América
Economia: Os Negócios da América Latina, núm. 123,
septiembre de 1997, pp. 94-103.
26. Adaptado de John P. Kotter y Leonard A. Schlesinger,
“Choosing Strategies for Change”, op. cit., pp. 106-114.
27. John P. Kotter y Leonard A. Schlesinger, “Choosing Strategies
for Change”, op. cit., pp. 106-114.
28. Terence R. Mitchell, People in Organizations: An Introduction
to Organizational Behavior, McGraw-Hill, Nueva York,
1982, p. 483.
29. E. J. McCormick, P. R. Jeanneret y R. C. Mecham, “A Study
of Job Characteristics and Job Dimensions as Based on
the Position Analysis Questionnaires (PAQ)”, Journal of
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30. J. R. Hackman y G. R. Oldham, “The Job Diagnostic Survey:
An Instrument for the Diagnosis of Jobs and the
Evaluation of Job Redesign Projects”, Journal of Applied
Psychology, vol. 60, 1975, pp. 159-170.
31. Rensis Likert, A Organização Humana, Atlas, São Paulo,
1974.
32. A. B. Shani y W. A. Pasmore, “Organization Inquiry:
Towards a New Model of the Action Research Process”,
en D. D. Warrick (ed.), Contemporary Organization Development:
Current Thinking and Applications, Scott, Foresman,
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33. J. I. Porras y P. J. Robertson, “Organizational Development:
Theory, Practice and Research”, en M. D. Dunnette
y L. M. Hough (eds.), Handbook of Industrial and Organizational
Psychology, Consulting Psychologists Press, Palo
Alto, Cal., 1992, pp. 721-723.
34. Idalberto Chiavenato, Construção de Talentos: Coaching e
Mentoring, op. cit., pp. 64-65.
35. Idalberto Chiavenato, Administração nos Novos Tempos, op.
cit., p. 185.
36. Wendell L. French y Cecil H. Bell, Jr., Organizational Development:
Behavioral Science Interventions for Organizational
Improvement, Prentice-Hall, Englewood Cliffs, NJ, 1981, p.
17.
37. James A. F. Stoner, R. Edward Freeman y Daniel R. Gilbert,
Jr., Management, Prentice-Hall, Englewood Cliffs, NJ,
1995, pp. 421-422.
38. Idalberto Chiavenato, Introdução à Teoria Geral da Administracão,
op. cit.
39. John R. Schermerhon, Jr., James G. Hunt y Richard N. Osborn,
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40. John A. Wagner III y John R. Hollenbeck, Comportamento
Organizacional – Criando Ventagem Competitiva, Saraiva,
São Paulo, 2000, p. 464.
41. Terence R. Mitchell, People in Organizations: An Introduction
to Organizational Behavior, op. cit., p. 489.
42. Edgard H. Schein, Process Consultation: Its Role in Organizational
Development, Addison-Wesley Publ., Reading,
Mass., 1988, p. 9.
43. Edgard H. Schein, Process Consultation, op. cit., p. 9.
44. W. Dyer, Team Building: Issues and Alternatives, Addison-
Wesley Publ., Reading, Mass, 1994.
45. Véase:
• C. P. Alderfer, “Organizational Development”, Annual
Review of Psychology, vol. 28, 1977, pp. 197-233.
• J. I. Porras y P. O. Berg, “The Impact of Organizational
Development”, Academy of Management Review, vol. 3,
1978, pp. 249-266.
• T. G. Cummings y P. F. Salipante, “Research Based Strategies
for Improving Work Life”, en P. Warr (ed.), Personal
Goals and Work Design, Wiley and Sons, Nueva York, 1976,
pp. 31-42.
46. Michael A. Mische, Strategic Renewal: Becoming a High-Performance
Organization, Prentice-Hall, Upper Saddle River,
NJ, 2001, p. 129.
47. A. Van de Vem, “Central Problems in the Management of
Innovation”, Management Science, vol. 32, 1986, pp. 590-
607.
48. F. Damanpour, “Organizatonal Innovation: A Meta-
Analysis of Effects of Determinants and Moderators”,