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Hør dog hvad de siger - Note-to-Self: Trials & Errors

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There are several reasons for complimenting quantitative measures with qualitative,<br />

not least the wish <strong>to</strong> gain insights in<strong>to</strong> informants’ own thinking about the questions the re-<br />

searchers find it relevant <strong>to</strong> ask them, i.e. <strong>to</strong> un<strong>de</strong>rstand not just which attitu<strong>de</strong>s they hold, but<br />

maybe also why they hold them. The qualitative investigation in question is comprised of 49<br />

interviews with informants from all walks of life, from managers <strong>to</strong> fac<strong>to</strong>ry line workers. The<br />

interviews lasted from 45 minutes <strong>to</strong> 2 hours. Although I call the interviews qualitative, in<br />

fact they involved both quantitative and qualitative interviewing using both a questionnaire<br />

with app. 120 questions as well as audio recordings of the interaction between interviewer and<br />

interviewee during the filling in of the questionnaires (see Thøgersen (2005a) for a discussion<br />

of the use of quantitative and qualitative interview techniques). The informants were actively<br />

encouraged <strong>to</strong> comment on their filling in, <strong>to</strong> "think aloud", and <strong>to</strong> ask questions and comment<br />

on things they did not un<strong>de</strong>rstand or found irrelevant, stupid etc. The qualitative data are thus<br />

more than anything data about the task of conducting an attitu<strong>de</strong> interview. Through them,<br />

however, we gain new insights in<strong>to</strong> what ordinary people find relevant in arguing an attitu<strong>de</strong>;<br />

and equally important, we have a handle on how the informants un<strong>de</strong>rs<strong>to</strong>od the questions they<br />

were confronted with. This un<strong>de</strong>rstanding is not always the one we would immediately expect<br />

when we see the questionnaire <strong>de</strong>rived of context.<br />

Variant interpretations<br />

In or<strong>de</strong>r <strong>to</strong> illustrate this point we draw on a question from the MIN survey, viz. the question<br />

“To which extent do you agree that it would be better if everybody in the world spoke English<br />

as their mother <strong>to</strong>ngue?”. The numeric answers as presented in table 3 are striking in that they<br />

suggest that as much as 22 % of the Danes would give up on their native language, Danish, in<br />

favour of English. The qualitative interview posed the same question with similar numeric<br />

results.<br />

Table 3<br />

It would be better if everybody in the world<br />

spoke English as their mother <strong>to</strong>ngue<br />

Agree completely 13.2 %<br />

Agree somewhat 8.9 %<br />

Neither agree nor disagree 4.9 %<br />

Disagree somewhat 12.3 %<br />

Disagree completely 58.9 %<br />

Don’t know 1.8 %<br />

199

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