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(Person) Percentage - Sabanci University Research Database

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The Asian Media & Mass Communication Conference 2010 Osaka, Japan<br />

Overseas resources development<br />

<strong>Research</strong> Analysis<br />

Taiwanese local public relations company's competition advantage is the<br />

familiarity with the local culture, and combing with local government, media,<br />

industrial relations and accumulating the experience of person network resource. It<br />

can simply be divided into three main resources which are localization services,<br />

public relations expertise and industry expertise.<br />

Local services refer to the understanding of local cultural for public relations<br />

companies, and familiarity with the market dynamics, government policy, industry<br />

management. It provides a best service according to the local advantage.<br />

One of the advantages, public relations expertise, is what every public relations<br />

companies should have. It includes public relations expertise, industry knowledge,<br />

logic knowledge and social systems knowledge. Properly using this knowledge and<br />

constantly enriching the profile of the expertise can enhance its market position and<br />

maintain the image of public relation professional.<br />

As to the industry expertise, when public relations practitioners who have<br />

established public relations knowledge but without enough experiences, they cannot<br />

bring sufficient benefits to customers. They put themselves into the industry and<br />

combine the public relations knowledge with industry expertise. Then, they can<br />

acquire more public relations values and achieve their goal more accurately.<br />

"... In Taiwan, we have the three critical success factors. During the time we<br />

operated in China, perhaps we lack the experiences for localization services, but in<br />

public relations expertise and industry expertise, what we have is much better than<br />

other competitors. This is our advantage. Moreover, we enforce the training of local<br />

public relations staff to make up for resources that we are not well." (Elite Public<br />

Relations Consultants Group CEO ST ,Yan)<br />

Public relations agents are the industry of people. They must be people-centered.<br />

Providing services and responding questions by people. Public relations and people<br />

can’t be separated, so Elite Public Relations emphasized the company's resources and<br />

advantageous from the people the company trained. Not every public relations<br />

company can train their own staffs since the beginning. Except fulfilling the training<br />

of local public relations staff in Taiwan.<br />

Elite Public Relations has a set of advantages in this part, leading to developing<br />

a competition strategy in overseas development successful.<br />

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