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(Person) Percentage - Sabanci University Research Database

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The Asian Media & Mass Communication Conference 2010 Osaka, Japan<br />

compile their own newspapers with content from a variety of sources have been successful on<br />

a lower scale. Whether such an involvement model could be appealing for a large audience<br />

remains to be determined (Campillo-Lundback, 2009).<br />

Other proposals to develop new revenue sources include the adoption of the cable model, in<br />

which a fee to news producers is incorporated into monthly internet access fees already paid<br />

by customers. Online retail malls could be built into news websites with products from<br />

medium and small enterprises allowing full sales transactions with news organisations<br />

receiving a point-of-purchase fee. The proposal to develop subscription-based niche products<br />

for elite professional audiences, with deep, detailed and up-to-the minute resources receives<br />

the highest acclaim regarding feasibility (Project of Excellence in Journalism, 2009a; Russ-<br />

Mohl, 2009; Singer, 2008).<br />

Successful product and service portfolios - regardless of whether ad funded, subscriptionbased,<br />

a product-service bundle or a combination – must provide a content experience that<br />

cannot be duplicated elsewhere. Most important are also the convenience for the consumer<br />

(easy access and payment, e.g. micro payment from within applications), mobility and quality<br />

(e.g. electronic readers) (PwC, 2009). Sale of content with iPad, iPhone and smart phone<br />

applications is another way to leverage content in this context (e.g. Der Spiegel online app).<br />

Overall advertising will become more effective and efficient if consumers can be targeted<br />

more specifically and with lower levels of waste. Therefore, an overall reduction in<br />

advertising expenditure may not mean that advertisers are neglecting previous customer<br />

groups but that they can achieve their goals more cheaply. This suggests there may be a<br />

structural reduction in global advertising spending (PwC, 2009), leaving news and<br />

entertainment media competing in a smaller market. In this context a successful advertising<br />

environment must provide specific targeting as well as relevance for consumers. For<br />

advertisers an accurate and transparent audience metrics is important, since the better the ad<br />

coincides with consumer interest, the more interesting it is to direct ad spending to this<br />

channel.<br />

PwC (2009) points out that it is important to observe privacy regulations and customer<br />

concerns over the confidentiality and integrity of their own personal data. Problems occur<br />

through the wide differences in regulation for different countries, thus region-specific<br />

challenges vary.<br />

Another approach to stabilise profit margins is the implementation of cost reductions on<br />

various stages of the value creation chain. Especially in the newsroom job cuts are an ongoing<br />

measure. Synergies can be realised by combining newsroom and editorial staff for print<br />

and online while using shared services (content sourcing, IT) (Hess & Benlian, 2008; van<br />

Weezel, 2009). Besides, staff members in both journalistic and managerial functions are<br />

developed into multi-skill people providing more flexibility regarding particular job<br />

assignments. On the sourcing side there are potentials to include user generated content –<br />

crowdsourcing - on particular topics and connect them with the professional product/service<br />

offer.<br />

Newspapers and news magazines have cut back space for news and even eliminated separate<br />

business and features sections from the print editions to counterbalance increasing printing<br />

and paper costs. In some cases the print publication, or at least home-delivery, is limited to<br />

certain weekdays or the print publication has ceased to exist with only the online version<br />

54

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