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(Person) Percentage - Sabanci University Research Database

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The Asian Conference on Media & Mass Communication Osaka, Japan<br />

resources from personal computers or download<br />

resources from Internet, software stability is<br />

indispensable factor for DLs working well. (Wu,<br />

2008)<br />

Ying-xing LI and Zheng-xing MAN provide a<br />

quantitative method of software quality assessment<br />

for the digitizing system; they state which quality<br />

factors of digital software can be divided into three<br />

modules to evaluate. Namely, data collecting<br />

including three indices (suitability, accuracy and<br />

security), picture processing including two indices<br />

(compression ratio, fidelity) and information<br />

querying including three indices (rationality, recall<br />

fallout ratio and accurate detection ratio).<br />

Other features comprise usability including<br />

three indices (understandability, learnability, and<br />

Operability), reliability, efficiency, portability and<br />

maintainability every which including four indices<br />

(adopt fault tolerance, time behavior, stability,<br />

adaptability). (LI & MAN, 2008)<br />

4.2 Digital Collections<br />

Collections of digital libraries reflect the<br />

content of the digital libraries, and they are the<br />

core of the digital libraries, some indicators were<br />

illustrated by Yanchun & Jin (2009) which is<br />

explained some variables in criteria Collection<br />

quality, it is included: Scope, Authority, Accuracy,<br />

Completeness, Currency, and Copyright. (Yanchun<br />

& Jin, 2009)<br />

In research was done by Deng & Li (2008) four<br />

important indicator are essential to the library<br />

collection meet the needs of users, namely<br />

Comprehensiveness, Effectiveness, Practicability,<br />

Diversification. (Deng & Li, 2008)<br />

4. 3 Performance<br />

The objective of digital libraries is to facilitate<br />

users finding the information that they need, this<br />

shows that efficiency and effectiveness, precision<br />

and recall are very important for System<br />

performance (Yanchun & Jin, 2009)<br />

Yumin Zhao and et al. (2010) have been<br />

argued for evaluating based on performance in<br />

DLs in following three layers: The underlying<br />

technology of system core,The information<br />

retrieval technic, The service technic for the user.<br />

(Yumin Zhao and et al, 2010)<br />

4.4 Searching and browsing<br />

Qing and Ruhua (2008) have believed<br />

Searching is always a crucial factor that should be<br />

considered by every digital information system,<br />

they examine Searching service in two factors<br />

named Approach and Technique, Approach<br />

573<br />

comprising retrieve unique identifier or construct<br />

URL with identifier; use the interface for quick or<br />

advanced or experimental search, browse by<br />

journal, browse by author/editor, subject,<br />

book/journal, country & year, and Technique<br />

comprising Boolean search, phase search, exact<br />

search. (Qing & Ruhua, 2008)<br />

Byamugisha have believed systems will<br />

probably have complex human-computer<br />

interfaces to facilitate the search and retrieval<br />

process. (Byamugisha, 2010)<br />

According to Isfandyari-Moghaddam &Bayat<br />

(2008), Functionality is defined as the extent to<br />

which the information and services of a DL<br />

perform the expected observations and provide the<br />

content that they are designed to provide.<br />

According to Bertot et al. (2006), functionality<br />

testing determines the extent to which a DL, in<br />

whole or in part, is able to perform desired actions<br />

(e.g. basic search, multiple languages).<br />

4. 5 Usability<br />

Judy Jeng (2004) in her research proposes<br />

methods and instruments for assessing usability of<br />

academic digital libraries. Criteria in this study are<br />

effectiveness, efficiency, satisfaction, and<br />

learnability. It is found that there exist interlocking<br />

relationships among effectiveness, efficiency, and<br />

satisfaction. (Jeng, 2004)<br />

Kim and kim (2008) established a usability<br />

evaluation framework, composed of four<br />

categories: (1) satisfaction ;( 2) supportiveness ;(<br />

3) usefulness, and (4) effectiveness<br />

The research was done by Qing and Ruhua<br />

(2008) designs an evaluation framework of DLs,<br />

the paper uses three variables to assess the<br />

usability of DLs repositories: effectiveness,<br />

efficiency and satisfaction.(Qing & Ruhua, 2008)<br />

4.6 Interface<br />

In the research was done by OoK Lee on the<br />

Korean national digital library, he believed that the<br />

interface of digital library should be user friendly<br />

and understandable because it’s the librarian of the<br />

digital library.<br />

4. 7 IT Infrastructure<br />

Byrd, Sambamurthy & Zmud defined IT<br />

infrastructure as the shared information services<br />

delivery base within an organization that is built<br />

around information technologies and a specific

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