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The Asian Media & Mass Communication Conference 2010 Osaka, Japan<br />

Introduction<br />

The traditional business model of the news media was rather straight forward: collect,<br />

analyse, and bundle global, regional and local news, then enhance them with additional<br />

background and explanatory information. The outcome of this process, i.e. a print publication<br />

or a news broadcast, would be sold on a two-sided market to readers/audiences and<br />

advertisers (Wirtz, 2009). Significant competition consisted mainly in other news providers<br />

because the creation of news-based products was regarded as a high-skill domain to be served<br />

by well-educated journalists (Shirky, 2009).<br />

According to Singer (2008) the news media find themselves at “a crossroads as an<br />

occupation, a business, a content form, and a public good” (p. 122). Pressure on the traditional<br />

business model comes from various angles. The economic downturn not only limits the access<br />

to capital on the financial markets it also affects the customers – audience and advertisers –<br />

who find themselves restricted on the financial side. Web 2.0 technologies provide ordinary<br />

citizens with the technological means to publish their own content such as videos, blogs,<br />

product reviews as well as news from their local area. Thus, citizen media emerge as<br />

competitors whose publication speed often exceeds that of traditional channels. The new<br />

digital publication and consumption gadgets require specific content forms which depend on<br />

additional investment in technology and/or staff. Consumer habits change induced by the<br />

digital transformation as users “seek more control over where, when and how they consume<br />

content and [expect] higher value from their (...) media choices” (PricewaterhouseCoopers<br />

(PwC), 2009, p. 11). Analogously, advertisers introduce a new generation of models to benefit<br />

from the evolving consumption habits through focussed advertising directed at a specific<br />

audience or readership (PwC, 2009).<br />

Overall, the competitive landscape of the news media has become very fragmented and<br />

diverse displaying a multitude of business models. The first part of this paper examines<br />

changes in the competitive environment of news media, current challenges of their traditional<br />

business model and the existing changes in user habits and expectations. Based on the<br />

analysis proposed modifications for the strategy developments are discussed as well as<br />

necessary adjustments to the business model of and related organisational issues in news<br />

media organisations.<br />

The competitive Environment of News Media<br />

In the past, it used to be complicated and expensive to collect information and to distribute<br />

words and images from creator to consumer. In return for this, media organisations were<br />

granted considerable control over the media and allowed to extract extensive revenues from<br />

advertisers and the general public. Now that the cost of production and dissemination is much<br />

more accessible, the exclusive power to define newsworthiness is lost (Shirky, 2009).<br />

The Project of Excellence in Journalism (2009a&b) identifies several transformations in the<br />

competitive environment of the news media. New competitors are exploiting online and<br />

mobile channels to set up their business in a way that withdraws readers and audiences as well<br />

as advertising revenues from established news media. Google grew to become an indirect but<br />

very potent competitor for advertising. Although Google news carries virtually no ads its<br />

business function is to attract users via the search. The advantage for advertisers lies in the<br />

distinctive targeting via the interests users display in their search choices (Russ-Mohl, 2009).<br />

49

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