Catalogue 2012 (PDF) - AcommeActive

24
MANAGEMENT ANGLO-SAXON / HUMAN
RESOURCES
GESTION DES RESSOURCES HUMAINES
Understand how a manager can explain, predict and manage the behavior of
employees in the work environment, focusing on the anglo-saxon work environment
OBJECTIFS
20H
The purpose of this unit is to help participants better understand how a manager can explain, predict and manage the
behavior of employees in the work environment, focusing on the Anglo-Saxon work environment.
By recognizing how national culture, personality and communication styles affect employee motivation, participants
are better able to adapt their personal management style to obtain higher productivity and higher employee
satisfaction.
CAPACITÉS VISÉES
At the end of this course, participants should :
Recognize how culture and personality affect perceptions of the criteria for good managers and employee motivation ;
Develop communication and conflict management skills ;
Be able to identify motivation techniques that take into consideration the type of industry, the type of employees, the
culture of the employees and the culture of the organization
CONTENU PÉDAGOGIQUE
This course is not only taught in English, but also uses a traditional American style pedagogy which may be
uncomfortable for those who have never been exposed to the Anglo-Saxon teaching style.
To illustrate the Anglo-Saxon style, we can use the metaphor of learning geography. In some pedagogic styles, the
teacher would give the student a map of, let’s say, France. Throughout the course, the student would learn the
departments, cities, rivers, and other details on the map. During the examination at the end of the course, the
student would be given a blank map of France and asked to fill in the necessary data to test his or her knowledge.
To continue the metaphor, in the American-style teaching of the same course, the teacher would give the student a
map of France. Throughout the course, the student would learn how to find certain cities using the longitude and
latitude or techniques for calculating the distance from one city to another. During the examination at the end of the
course, the student would be given a blank map of Africa and would be asked to apply skills that he or she has
acquired in studying France in a completely new situation.
There are advantages and disadvantages to each style of teaching; however, that discussion falls outside the scope
of this course. What I do want to emphasize is that this course will focus on understanding through practical
application of theory. In other words, the study of the foundations of management will be a “jumping-off point” to
illustrate certain concepts, rather than a compilation of theories.
PRÉ-REQUIS
Pre-requisites :
To be successful in this class, it is best :
to have a good understanding of the English language, written and oral ;
to have had some exposure to the work place.
AUTEURS
Diana SANTISTEVAN