OneSight Administrator Guide

Configuring OneSight Voice Transaction Profile Monitors
14. Click Add to add a voice group or click OK to return to the
Voice Resource Editor. If you click Add the following dialog
box is displayed.
This dialog box lets you configure voice groups.
Voice Group – Enter the name of the voice group.
Channels – Select the channels that you want to include in the
voice group.
15. Select the channels you want to use and click OK.
16. In the Voice Resource Editor select the system and voice
groups that you want to use and click OK.
17. To verify that the monitor will work as configured, click the
Test button. The Monitor Test window provides information
214 OneSight Administrator Guide