OneSight Administrator Guide

Configuring Contact Center Components
Using Diskperf
If you don’t find SQL objects, OneSight won’t be able to collect the
necessary SQL Server information from the machine unless you
reinstall Microsoft SQL Server version 2000 or 2005. If you accept
the default options during SQL Server Setup, you should get the
necessary SQL objects installed.
Diskperf is a command that enables the Windows Perfmon counter
that measures computer disk performance.
You will probably have to enable Diskperf on the Windows 2000,
2003 machines that you intend to monitor. OneSight profiles for
Windows 2003 and Windows 2000 systems use the Perfmon
Logical Disk counters. These counters are typically disabled by
default on Windows 2000 and 2003 machines.
To execute the Diskperf command
1. Log on with administrative rights to Windows machine whose
disk performance you want OneSight to monitor.
2. At the command line, type one of the following:
Non-RAID or hardware RAID PCs: diskperf –y
Software RAID PCs: diskperf –y e
Windows 2000 and 2003 PCs: diskperf –yv
Note: the complete list of options for either system can be found
by running diskperf -?
3. Press Enter.
4. Restart the computer.
Chapter 2: Installing OneSight 51