OneSight Administrator Guide

System Requirements
The following diagram shows these components.
Client Web
Browsers
OneSight
Server
Monitored
Contact Center
Components
Web Server
Client Web
Browser
Application Server
Database Server
There are two processes that collect data and send it to the
OneSight server. They are the Data Collector and Remote Agent.
By default, the Data Collector is installed on the OneSight Server,
however, it is recommended that you install the Data Collector on
another machine. Refer to “Installing the OneSight Data
Collector/Remote Agent” later in this chapter.
The system requirements for the OneSight Server, client Web
browser, and Web components are listed in the sections below.
OneSight Server and Data Collector Requirements
OneSight should be installed on a separate machine from those you
want to monitor. Ideally, the OneSight Server should be on the
same side of the firewall as any monitored Web servers.
The machine on which you install OneSight (the OneSight Server)
should meet the following requirements:
Dual 2 GHz processor (dual core)
4 GB RAM or more recommended
Chapter 1: Introduction 5