OneSight Administrator Guide

Configuring OneSight Virtual Agent Monitors
UTF-16BE – Unicode big-endian.
UTF-16LE – Unicode little-endian.
UTF-8 – Unicode 8 bit mostly used for HTML.
Windows 1250 – Microsoft Windows Code Page for Central
European Latin alphabet languages.
Windows 1251 – Microsoft Windows Code Page for Russian
and other Cyrillic languages.
Windows 1252 – Microsoft Windows Code Page for Western
European languages.
Windows 1253 – Microsoft Windows Code Page for Greek.
Windows 1254 – Microsoft Windows Code Page for Turkish.
Windows 1257 – Microsoft Windows Code Page for Baltic.
Cp500 – EBCDIC 500 VI.
Metric – Specifies the metric to measure. If you select a
predefined metric for one of the operating systems, the
Command and Perl Expression are automatically entered. If you
select Custom Setting, you enter the Command and Perl
Expression manually.
Command – Specifies the command to execute on the host
machine. If you select Custom Setting for the Metric, enter the
path, filename, and command line arguments for the executable
program.
If your application requires two levels of telnet/SSH session,
you can set up your monitor using a shell script that makes use
of the SSH or RSH commands or you can use a state machine as
described in “Configuring State Machines”.
Chapter 5: Configuring Monitors 361