OneSight Administrator Guide

Configuring Mail Monitors
On Failure – Indicates whether to include additional information
in an alert when the monitor fails.
Include Traceroute in alert – Includes a trace route in the alert.
Include Ping in alert – Includes the results of a ping in the
alert. This option is faster than including the trace route in
the alert.
Do Nothing – Does not include any additional information in
the alert.
Sample Every: – Specifies how often samples are
taken for this monitor. Refer to, ―Sample Every Settings,‖ later
in this chapter for a description of these settings.
Retries – Sets the upper limit for the number of times a Mail
test is retried. For example, if Retries is set to 3, the Mail
message will be sent up to four times (the initial try plus three
retries). After the fourth try, if no response is received, the Mail
check is treated as a sample failure.
Test – When you add or modify a monitor, you can test General
settings to determine if they are set appropriately. After clicking
the Test button, you will see messages in the status window as
the test runs and when the test completes. If you see a 501
(syntax error) message, there may be a problem with your
OneSight server name.
3. Each monitor that you add must have a unique name. You can
let OneSight create a unique name, or you can type in your own
name for the monitor.
4. On the General tab, type in the SMTP server address of the mail
server that you want to monitor. For example:
smtphost.company.com
5. Type the mail address to which the test message should be sent
(for example, mailtest@yourcompany.com). This should be the
Chapter 5: Configuring Monitors 269