OneSight Administrator Guide

Configuring Custom Status Views
3. Select the Custom Status View that you want to change and
click Modify.
4. Make any changes and click OK.
Deleting a Custom Status View
To delete a Custom Status View:
1. Click the Configure menu.
2. Select Custom Status Views.
3. Select the Custom Status View that you want to delete and click
Remove.
4. Click Yes when asked to confirm the deletion.
Custom Status View Example
This example shows call queue monitors overlaid onto a map of the
United States, their status indicated by the color or the push pin.
One location displays a gauge report. An Attribute Matrix view is
included showing the status of each location. The Current Average
Queue value for all locations is displayed via a Compound Monitor.
A link to a Custom Status View of Europe is also included.
This example assumes that the following items have already been
configured in OneSight:
Four monitors, one for each call center
A compound monitor for displaying the current average queue
value
Application and site attributes
An Attribute Matrix View showing the status of each location
Chapter 10: Configuring Attributes and Views 775