OneSight Administrator Guide

Configuring OneSight Virtual Agent Monitors
5. Click Add.
General Tab
Name – Enter the name of the state machine. this name appears
in the State Machine drop-down list, so it should be a brief (40
characters or less) description of the state machine.
Virtual Agent State Machine Content – This section is used for
the state machine XML contents as described below.
Access Control Tab
User Group – Displays the user group names.
Owner – The user group for this state machine. A state machine
can be directly owned by a single user group.
Global Read – Gives read access to this user group and all of its
sub user groups.
Read – Gives read permission to the user group.
Write – Gives write permission to the user group.
Delete – Gives delete permission to the user group.
Chapter 5: Configuring Monitors 367